Gerald Chang Email & Phone Number

United States

San Francisco Bay Area

• Responsible for facilitating all Operations aspects of the merger from Stone & Youngberg to Stifel, Nicolaus & Company, Inc.• On-site specialist for New Accounts, Cashiering, Trade reconciliations, Thomson One (firm proprietary system), and all client accounting issues• Assisted Branch Manager with Compliance rules and regulations such as Anti-Money Laundering reviews• Led branch Equity Syndicate indications and allocations• Trained newly hired sales assistants in procedures and systems• Headed onboarding client accounts for newly hired financial advisors• Executed branch-wide day to day operational responsibilities

San Francisco Bay Area

• Promoted to VP after 10 years of being Operations Manager and led a 6-person centralized operations team• Implemented and managed company-wide document scanning program for efficient information retrieval• Managed company-wide operations responsibilities for 8 branch locations across the US• Worked closely with Compliance to uphold industry rules and regulations such as Anti-Money Laundering• Responsible for department payroll budget and approving weekly time sheets

San Francisco Bay Area

• Earned promotion after one year of demonstrating ability to quickly learn and master complex concepts• Learned various job duties of the department as an integral part of a rotating 9-person operations team• Executed duties needed to run a self-clearing brokerage firm (i.e. processing new accounts, handling client funds, underwriting, maintenance of physical bonds and certificates)

San Francisco Bay Area

• Distributed incoming and outgoing mail• Ran multiple daily bank deposits• Organized on site/off site paper file storages