Gerald Chang Email & Phone Number

Vancouver, Wa

Certified FileMaker Consultants, based in the Portland Oregon/Vancouver Washington area. With over 28 years of FileMaker experience, we specialize in working with small- to medium- and large-sized companies to develop, implement, and support custom FileMaker solutions, integrating data, communications and digital assets. We leverage our enterprise architecture experience to create scalable solutions that will grow and change with their businesses. Our clients span many industries, such as Marketing, Design, Retail, Print/Publishing, Field Services, Education and Food Services. Our specialty is working with businesses to build and extend their solutions to their staff in the field by leveraging FileMaker Go on the iPhone and iPad.

Seattle, Wa

Specializing in IT projects involving iOS mobile devices, FileMaker development, Apple-based servers, Mac OS X systems, software, toolsIT Project Lead & Certified Scrum Master – Guiding mobile development projects • Lead mobile app (iPhone, iPad, Android) teams• Facilitate the adoption of Scaled Agile Framework and Scrum on development teams• Guiding projects with on-shore and off-shore teams• Driving IT adoption of agile tools, including Jira and GreenHopperPrevious Roles:Project Lead – Managed Marketing infrastructure projects• Produced project scheduled and deliverables• Managed the team’s Small/Med and Production Support work plansDeveloper – Managed FileMaker development projects conforming for creative business units• Designed a cross-platform FileMaker-based document management system with Adobe Creative Suite integration• Developed a managed file workflow and integrated storage solution for Nordstrom Photo Studios• Supported Infrastructure Projects for creative business unitsSkills leveraged – Project management (Agile, Scrum, SDLC), Apple Xcode, iOS developer tools and frameworks, Mobile Device Management, Mac OS X Client and Server, Server tools and modules (MySQL, PHP, Apache), FileMaker Pro and Server

Seattle, Wa

• Consulted with clients to develop FileMaker-based workflow solutions, manage ongoing projects, equipment migrations, and expansion projects• Provided project management guidance to client projects• Developed workflow automation script programming and support for print publishing clients

Phoenix, Arizona Area

• Production Support Lead at American Express Establishment Services; in charge of production support for telecommunications recurrent billing platforms• Compiled metric reporting on product performance and status reports

Phoenix, Arizona Area

• Design and implement company-wide multi-platform local- and wide-area network access solutions at all locations• Supervise the design, development and deployment of a customer management and resource planning system using FileMaker• Manage vendors for equipment procurement, including telecom, computer systems, networking, and server-based fax systems

Phoenix, Arizona Area

• Planned and forecasted resources for SQL to Oracle migration• Coordinated consultant and contractor communications, as well as managed platform migration• Managed mission-critical services, and built outsourcing vendor relationships, including hosting partners and online marketing

Phoenix, Arizona Area

• Managed non-financial software products, including data conversions, implementations and training• Work with installation sites with requirements gathering for product customization• Managed product road map, including managing development team

Sacramento, California Area

• Managed a higher education territory, covering Northern and Coastal California, and colleges in Arizona and New Mexico• Partner with academic departments to design computing solutions, including server products and interfacing campus systems

Davis, Ca

• Developed Service Management tool in FileMaker• Expanded the company’s product offerings, Established and administered the store’s service center• Managed the store's payables and receivables, as well as hiring and payroll, and training classes

Davis, Ca

• Responsible for the marketing, advertising and promotions of programs, and maintaining FileMaker databases for inquiries and enrollments• Developed FileMaker-based student event participation tracking system and fundraising auction databases