"The best solution comes from those who can see things from multiple perspectives"This quote unequivocally sums up the significant pivot I've made in my career from being a solutions professional with 12+ years of experience in providing Product Enablement and Development solutions and Project Management & Governance solutions to organizations.With foundations in Client/customer services, I have worked with Clients and engaged in a way where I have established trust and rapport which proved to be a driving factor in solving business problems.A few highlights on my career.Client Solutioning I Led Professional Services team I Product & AI Enthusiast I Implementation I Service Delivery I Client Engagement I E-learning, IT/ITES, Banking, Healthcare, AutomationI am open to connect and would love to further discuss how my skill and expertise could contribute to the success of your organization. I can be reached out at: harsh.g@live.in
-
Professional Services/Project Delivery Team LeadLrn Sep 2021 - Oct 2024Mumbai, Maharashtra, IndiaDriving impactful results through strategic client e-learning solutions and robust project governance, I specialize in enabling product success and fostering continuous process improvement within professional servicesProject Delivery, Team Management, KPI/KRA Management, Client Retention -
Learning Solutions Project Manager & Customer SuccessInstancy May 2021 - Aug 2021Hyderabad, Telangana, IndiaLearning Solutions ImplementationLCMS, LXP, LMSProject ManagementPre-SalesProduct DevelopmentContent Management & ToolsCustomer Success -
Presales Project ManagerSmartgen Technologies Pvt Ltd Jul 2020 - May 2021Visakhapatnam, Andhra Pradesh, IndiaSmartGen is a Product Based E-learning Company providing LMS & ERP Solutions.Project DeliveryProduct DevelopmentIT SalesCustomer Success & Support -
Project ManagerBhoomi Software Solutions Mar 2020 - Jul 2020Visakhapatnam, Andhra PradeshBhoomi provides IT Support on E-Learning Product which includes Teacher Evaluation Tool & Safe Schools for various InstitutionsProduct DevelopmentEnd to End Project DeliveryProject Planning, Defining Timelines/Milestones, Assess Risk/Issues -
Operation AnalystXtglobal, Inc. Nov 2016 - Mar 2020Vishakhapatnam Area, IndiaProject Onboarding, Planning, Implementing Mentoring & Completion of ProjectsService DeliveryForecastingKPI/KRA MetricsSLA ManagementPerformance Management, Attrition Management and Control, Mentoring, Recruiting. -
Senior Project CoordinatorPena4 Tech Solutions India Pvt. Ltd. Mar 2014 - Nov 2016VisakhapatnamClient ServicesService Delivery -
Customer Service Sales SpecialistHsbc May 2011 - Jul 2013Vishakhapatnam Area, IndiaIT Technical Sales and SupportCustomer Services and Sales
Harsh Gautam Education Details
-
Operations, Marketing, Human Resource -
Operations Management And Supervision -
First Class -
United Nations University, TokyoSustainability Studies
Frequently Asked Questions about Harsh Gautam
What is Harsh Gautam's role at the current company?
Harsh Gautam's current role is Client Solutioning - Lead I SaaS I Product Development & Enablement I Project Management Solutions & Governance I Process Improvement I Professional Services.
What schools did Harsh Gautam attend?
Harsh Gautam attended Indian Institute Of Management Rohtak, Gandhi Institute Of Technology & Management (Gitam) University, Visakhapatnam, North Maharashtra University, United Nations University, Tokyo.
Not the Harsh Gautam you were looking for?
-
3gmail.com, gmail.com, csc.com
-
Harsh Gautam
Sr. Operations Manager | Infosys | Mortgage Banking | Data Analysis & Visualization | Lssbb | RcmsRajasthan, India -
-
1satsure.co
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial