Jasmine W. Email & Phone Number

Jackson, MS, US

Oversaw and assumed responsibility for each membership assignedCultivated and maintained deep, meaningful relationships with members through regular and personalized communicationCollaborated seamlessly with internal teams and external partners, including physicians and healthcare facilities, to facilitate smooth and efficient care coordinationUtilized.

Jackson, Mississippi, United States

Implemented a process improvement initiative resulting in over 50% increased efficiency by consolidating disparate work streams into a single procedure, showcasing strong analytical and problem-solving skills.Co-led a team of 4 Program Coordinators and 20+ indirect reports, demonstrating leadership and team management abilities in a collaborative.

Solidified branding and social media strategy, managing the digital community, including online membership holdersCreated and executed social media strategy, increasing followers by 51 peopleConducted web design and wrote/published blogs for the companySolidified visual identity and produced content, leading to a 177% increase in social media.

Carrollton, Texas, United States

Created a metrics-driven plan to assess patient satisfaction, resulting in a 60% increase in brand awareness and raising the Google rating from 2.5 to 3.7.Led an interdisciplinary team to enhance access to care, improve customer and provider experience, and mitigate financial losses for medically unnecessary hospitalizations.Coordinated strategies to.

Santa Rosa, California, United States

*Travel Social Work Assignment through AMN HealthCare*Developed criteria to prioritize patients with the highest medical necessity during the COVID-19 pandemic, demonstrating strategic thinking and problem-solving skills in a high-pressure environmentManaged large, complex insurance cases with $10K annual premiums, showcasing expertise in handling.

San Francisco, California, United States

Travel Social Work AssignmentDeveloped and facilitated alternate care pathways for patients not meeting admission medical necessityLed case conferences, collaborating with stakeholders to implement strategic case management plansCreated interventions for 500+ patients lacking resources for a safe discharge, resulting in a 22% decrease in social admissions.

Key Contribution: Independently responsible for entire Case Management Department of 900 bed hospital, including Adult and Pediatric ERs, Critical Care Hospital, Adult Hospital, Blair E Batson Hospital, and Wiser Women’s Hospital during the graveyard 7P-7A shift. Developed and implemented processes to improve operational success of the UMMC Emergency.

Ridgeland, Mississippi, United States

• Key Contribution: Managed cases of 200+ terminally ill patients collaborating closely with interdisciplinary team to establish, monitor, document, and update plan of care.
• Provided emotional and practical support to patients and families of varying socioeconomical statuses in diverse residential and facility settings. Regularly conducted thorough assessments and assisted with utilizing.
• Supervised Social Service department compromised of 2 Social Workers and 12+ volunteers

Master'S Degree, Social Work

Activities and Societies: Phi Alpha Honor Society, School of Social Work Graduate Assistant

Bachelor Of Science - Bs, Sociology

Bachelor Of Arts - Ba, English Language And Literature/Letters