Led the development and execution of short, medium and long-term Three core business objectives: maximise non-core service revenue, nurture and grow client base through scaling adjacencies and transform for the future through the delivery of new products aligned to market forces and competitor analysis.- Strategic / Tactical thinking in sales planning , business strategic reviews and research methods.- Accountable for revenue growth / forecasting of SME budget in new and existing business- Business Lead for development of cross-functional collaboration on new product development - mobile security & IP telephony processes, SLAs, processes, marketing and change management procedures.- Builds trust, influences effectively, strong relationships crafted internally and externally.- Reporting to and managing Senior Leadership through communication engagement at Senior Management level.- Leads, empowers, challenges to achieve business objectives. Coaches and mentors to ensure consistent high performance and effective business delivery from across the sales teams and account managers.- Proactively drives continuous improvement from team outputs through refinement of shape and content in reporting and market analysis. - Communication frequency and transparency, open and honest inter team engagement, promotion of a positive “can do” attitude.- Maintain and develop effective relationship with group and other stakeholders, despite competing pressures.- Cross function collaborative responsibility in delivering overall Business Directorate budgeted in all market segments.- Business Lead on the development of Business Directorate HR competency and education programmes.

I manage and guide a unit of field based Technical and Sales Business Specialists. Consultative selling the 3Connected Solutions suite of products and services with a strong commercial focus on driving new business while identifying and cross selling into existing Customer businesses. Supporting the sales community, working across many channels from small to mid sized business customers.- Manage team targets and sales pipeline- Mange day to day team operations- Plan and execute team development - Manage and build cross functional team relationships- Coaching - Attend C-Suite engagements

Managing a team of sales professionals who work across the small business segments of the Three Ireland Business Directorate covering ICT Services. At Team Level I manage team budget and sales pipeline, day to day team operations. I planned and executed team development through 1:1s and team lead CPDs.

I’m responsible for the design and mapping of Customer business requirements to technological platforms to deliver day to day operational efficiencies and cost savings to the Customer’s business. I work closely with the respective parties including the Relationship Manager and third party companies to complete solution for the customer.Responsibilities include: Participate in analysis and process redesign along with the Relationship managerProduce a detailed functional design document to match customer requirementsProduce a technical specification for custom development and systems integration requirementsProvide current best practice and 3rd Party solution alternatives as part of the functional design documentParticipate in training design, documentation and delivery efforts in concert with the Relationship ManagerParticipate and lead, when needed, the project meetings with the customerParticipate in internal projects as required

Responsibility for the revenue target of the ICT products/servicesMaximise revenue and build customer relationships Develop the sales team ability to identify, advance and close ICT product/service opportunities Manage and evaluate customer expectations and comprehend customer requirements.Forecast trends for the ICT product/serviceTrack and report ICT sales performance

Technical consultancy to internal and external Customers based on product and work around solutions to non o2 devices. Advisement of solutions available to Customer to help meet their business requirements into the future

Worked in City Planning and Optimisation of GSM / GPRS network

Ericsson AXE10 Programmer for Spirit Telecom (Irish Call Card Business). Involved in all activities of technologies from order to live service including evaluation, specification, network design, delivery, installation and commissioning, network integration, acceptance testing.

Lead Technician on PBX and Point to Point wireless communications within the Eastern Command

In charge of a section of Signalmen assigned to maintenance of PABX, Transmission network, voice and data systems within the Eastern Command