. . Email & Phone Number

Philippines

Mussafah, Abu Dhabi, United Arab Emirates

 Responsible for processing sales orders and liaising between customers, suppliers and transport companies to ensure efficient deliveries. Working independently, but part of a team, making telephone calls or email correspondence and administration work such as filing etc. Communicate with clients/suppliers with regards to order progressing.

Mussafah, Abu Dhabi, United Arab Emirates

Najda St. Abu Dhabi UAE

• Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
• Influences customers to buy or retain product or service by following a prepared script to give product reference information.
• Documents transactions by completing forms and record logs.
• Maintains database by entering, verifying, and backing up data.
• Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.
• Maintains operations by following policies and procedures; reporting needed changes.

Makati, National Capital Region, Philippines

• Supervisor/Team Leader for Sales and Customer Service Operations
• Managing day-to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, standards and sales targets.
• Developing the team to ensure delivery of a consistently superior customer service experience by highly knowledgeable and customer-focused agents.
• To act as the communication conduit between Agents and Management.
• To motivate and mentor new and veteran agents to be able to cope up with the advances of the industry
• Do call monitoring and feedback which includes performance review and appraisal

Bachelor Of Education (B.Ed.), Elementary Education And Teaching

Activities and Societies: Sinag ng Lahi Dance Troupe

Education record

Activities and Societies: Cannosa Dance Company