RentProfile (rentprofile.co) develops technology that powers trust and convenience for the rental market. The company launched the UK’s first online landlord background check and later developed a unique tenant checking technology. To date, the company has processed over 100,000 tenant check reports for reputable agents such as Jackson Stops, Berkshire Hathaway Homeservices, Savills, Century 21 amongst others. RentProfile’s work has been recognised by GOV.UK and won industry awards from PropertyWeek and Visa.

• Led product launches by conducting user interviews, gathering and reviewing requirements, and prioritising features based on user needs and business objectives.• Collaborated with cross-functional teams to write user stories, define product roadmaps, and set realistic timelines for development and launch.• Aligned product development with company strategies, ensuring goals were met.• Managed the quality assurance process, testing features to ensure they aligned with specifications and design.• Established a consistent design system across the website and mobile app to enhance user experience.• Supported marketing efforts by creating digital assets for social media and print campaigns.

Founded Evening Studio (evening.studio), a small digital studio in Winchester, specialising in website & app design and development. Built a diverse client base, including small businesses, digital agencies, and startups backed by Y-Combinator and VCs. Successfully delivered digital solutions by fostering long-term relationships and tailoring designs to meet each client's unique needs.

jumblebee (jumblebee.co.uk) is a fundraising platform. Their aim is to help charities, clubs, schools, businesses and other communities to raise funds for good causes. The platform has been developed to help create maximum funds in a fun and engaging way, at minimum cost. The belief is that as much as possible of the money raised should go to the cause for which it is intended.• Led the development, QA, and continuous improvement of the main auction product, including features like Live-Sync, Flash Auction, Sealed Bidding, and Pledge, which contributed to a 40% increase in platform engagement.• Prioritised and managed developer tasks in alignment with business goals, resulting in a 20% reduction in project delays.• Created comprehensive requirements for new features and bug fixes, ensuring deliverables met deadlines and quality standards.• Created design and proposal documents for both product launches and new business opportunities, helping to secure new clients and partnerships.• Conducted pre-event site surveys and logistics coordination, improving event readiness and execution across national and international locations.• Managed event setups, achieving 100% system uptime for events hosting up to 1,400 guests.• Reduced lost kit by 50% through a refined check-in/out process, saving thousands in replacement costs.• Trained and supervised event teams, increasing operational efficiency by 20%.

The Ivy Collection (ivycollection.com) restaurants bring the inimitable service and vibrant surroundings for which The Ivy is loved and revered to a select group of upmarket brasseries and neighbourhood cafés.I worked closely with my team to keep a fast-paced and efficient service environment, ensuring orders were delivered quickly and customers were happy. I always aimed to provide excellent customer service by warmly greeting guests, answering their questions, and attending to their needs to enhance their dining experience.• Improved workflow efficiency and ensured smooth bar operations by assisting bar staff with restocking supplies, organising inventory, and helping with beverage preparation.• Ensured a safe environment for guests and staff by maintaining high cleanliness and hygiene standards in the bar area, regularly sanitising surfaces and equipment.

Zap Clothing (zapclothing.com) was established in 1983 and rapidly became one of Essex's most essential fashion destinations, being one of the first to introduce men's designer luxury brands.I enhanced the digital product range and improved the websites aesthetics by editing and uploading over 500 products, doubling the range to more than 1,000 items. I also led the creation of eye-catching banner images for the homepage and designed engaging social media assets, boosting the brands visual presence online.• Secured a notable 30% open rate from a customer base of over 8,000 by designing and executing targeted marketing email campaigns, boosting engagement and retention.• Assisted in producing high-quality images for online product listings and marketing materials by participating in product photoshoots, managing lighting, positioning, and photography techniques.• Maintained smooth operations and high customer satisfaction by delivering outstanding in-store service, handling inquiries, packaging online orders, processing returns, and performing regular stock checks.