Scott Stephens Email & Phone Number

Oklahoma City, Oklahoma, United States

Diagnose, repair, and reconditioning cars in production to prepare for resale.

Tinker Air Force Base

Oklahoma City, Oklahoma Area

Performed repairs and updates on 2700+ computer systems in a Windows enterprise environment, in addition to supporting printers, POS units, and mobile computer carts using Active Directory, SCCM, DNS, and DHCP. Repaired, installed, setup, and maintained hardware at several hospitals. Responded to customer requests using BMC Remedy and Service Now ticket management system.

Oklahoma City, Oklahoma Area

Implemented and supported Epic Electronic Health Record system at clinics and hospitals. Provided support for Epic ambulatory, billing, appointment scheduling, Citrix server and printer issues.Documented symptoms, user errors, and software failures to quickly resolve issues.Instructed doctors, nurses, and clinic staff regarding correct and efficient use of Epic software system.Solved issues quickly without disturbing workflow of doctors, nurses, and clinic staff.

Oklahoma City, Oklahoma Area

Created VB.NET sites using Visual Studio to show knowledge of web forms, web controls, and input validation.Created networked, two-player applications to demonstrate threading and socket server operation.Wrote PHP scripts to make html and CSS files executable.Created and accessed MySQL database with MySQL Workbench in Linux and VB.net in Visual Studio. Consulted tutorials, instructors, and textbooks to understand new concepts and modified working examples.Assessed project requirements such as expected coding standards, documentation and timelines to ensure success.Helped team create complete ITT website using Content Management System (CMS): www.ITTMathTutor.com

Oklahoma City, Oklahoma Area

Directed and managed schedules for repair technicians, computer support technicians, purchasing, and pickup/delivery services.Setup and maintained all aspects of inventory control and electronic parts ordering system database. Analyzed part failure statistics and prices to keep costs and vehicle returns low.Worked with management to establish operational processes and develop visual appointment scheduling system to improve the efficiency of business operations.Managed complete vehicle repair process from initial customer contact until completed vehicle repair and payment, ensuring a positive customer

Diagnosed vehicle symptoms using repair information database and diagnostic computers.Corresponded with customers and vendors.Repaired vehicles according to manufacturer standards.Installed upgraded suspension, fuel mileage, and performance parts and systems.

Aubrey Tx & Grand Cayman, Cayman Islands

Directional Drilling Operator Operated, repaired, and maintained directional drilling heavy equipment.Used underground radar to locate underground utilities and hazards.Installed pipes under roadways without damaging road.Drove heavy equipment to transport machines.; Built and maintained business computer systems.Operated, repaired, and maintained directional drilling heavy equipment.Used underground location radar to locate underground utilities and hazards.Installed fiber optic, electrical, and water pipes under roadways.Drove heavy equipment to transport machines.

Big Sandy, Tx

Supervised repair and maintenance of 50+ vans, trucks and heavy equipment.Drove buses and vans to transport students to and from airport and emergency deployment.Maintained repair records and schedules to keep vehicles prepared for disaster recovery trips.Developed and taught Auto Shop class to 7 students per semester.Led teams of men in disaster recovery missions such as hurricane and tornado cleanup.Traveled across the U.S. and other countries to help people affected by natural disaster.

Associate Of Science, Software Development Technology

Activities and Societies: President and founding member: Association of IT Professionals - OKC ITT chapter.4.0 GPA, 2009 - 2011

Bachelor'S Degree, Management Information Systems And Ethics