Scott Stephens

Scott Stephens Email and Phone Number

Leader in Customer Success and Partnerships in B2B SaaS Organizations @ Augury
new york, new york, united states
Scott Stephens's Location
Naples, Florida, United States, United States
Scott Stephens's Contact Details
About Scott Stephens

I'm a builder with an entrepreneurial mindset. I am able to translate a compelling corporate vision into a reality, motivate a team, and produce results. Innovation and excellence are in my DNA. My passions have met their match in Customer Success since I'm able to target the right outcomes and chart the path toward execution. With an eye for the details, I work to ensure, anticipate, and resolve issues before they exist. All the while, I lead with empathy and high EQ, celebrating the good work of those around me. Though my skill set has fit well within complex industries and companies with a need to better refine processes, like a good enneagram three, I'm ready to tackle any challenge.

Scott Stephens's Current Company Details
Augury

Augury

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Leader in Customer Success and Partnerships in B2B SaaS Organizations
new york, new york, united states
Website:
augury.com
Employees:
139
Scott Stephens Work Experience Details
  • Augury
    Partner Account Manager
    Augury Jan 2023 - Present
    Remote
  • Augury
    Enterprise Customer Success Manager
    Augury Oct 2020 - Dec 2022
    Remote
    Developed account strategies on our most strategic customer and partner accounts in a very dynamic environment. I've enabled our stakeholder's outcomes by identifying the needs and meeting them through conventional account planning and success reviews. I also innovated new success delivery motions like client roadshows and a video series to increase engagement, increase revenue, and minimize any risk in churn.
  • Emaint
    Senior Customer Succes Manager Of Major Accounts
    Emaint Feb 2018 - Sep 2020
    Bonita Springs, Fl
  • Emaint
    Customer Succes Manager Of Major Accounts
    Emaint Feb 2017 - Feb 2018
    Bonita Springs, Fl
  • Testimonial Tree
    Customer Success Manager
    Testimonial Tree Jul 2016 - Feb 2017
  • Cedarville University
    Resident Director
    Cedarville University Jul 2013 - Jul 2016
    Cedarville, Oh
    • Responsible for coordinating maintenance and reliability functions in the building• Oversee 288 residents ensuring their positive academic and social development • Charter an online application process for resident assistants campus-wide • Hire, train, and develop a team of nine resident assistants • Program and execute ten major resident events annually
  • The Broadmoor
    Concierge
    The Broadmoor May 2015 - Aug 2015
    Colorado Springs, Colorado Area
    • Tailored resort and area amenity offerings to specific guest interests• Communicated with guest through a variety of means in order to develop their itinerary • Ensured guest satisfaction through anticipatory, five-star service training and practice
  • Cedarville University
    Coordinator For Chapel And Educational Resource Assistance Program (Erap)
    Cedarville University Jun 2012 - Dec 2012
    • Innovated an application and screening system for efficiency and quality in order to proficiently screen candidates• Recruited and facilitated students for overseas teaching program in Beijing• Initiated a rebranding project for ERAP to produce a new program identity • Communicated and facilitated logistics for on campus guests, chapel speakers and international teachers working in six Chinese schools• Recently transitioned into a role of coordinating international humanitarian aid projects
  • Cedarville University
    Public Relations Intern
    Cedarville University Aug 2011 - May 2012
    • Developed a series of videos that promoted the University’s brand• Organized a press conference for Karl Rove • Networked with local and regional television, print, and radio outlets
  • Cedarville University
    Phonathon Student Director
    Cedarville University Aug 2009 - May 2012
    • Promoted from student supervisor and student caller• Managed and motivated a group of thirty students and three supervisors to raise $300,000 for student scholarships and a building campaign• Built and initiated a branding strategy and new calling philosophy• Interviewed, evaluated, promoted, and hired new and returning callers
  • Cedarville University
    Cedarville Ambassador And Blogger
    Cedarville University Aug 2009 - May 2012
    • Influenced hundreds of guest through personal campus tours, dorm tours, and webinars• Promoted the university through a multimedia admissions blog that brought the most unique visitors to the University’s website • Trained tour guides on how tailor our message to key audiences
  • Lifeway Christian Resources
    Team Leader/Communication Specialist For World Changers
    Lifeway Christian Resources May 2009 - Aug 2011
    • Facilitated personal and group development, logistics, and cross-country travel for a diverse team of five• Communicated through writing press releases, interviewing with media, and follow up in order to gain positive media coverage• Promoted additional short and long term opportunities associated with World Changers• Liaised between the team and local and national leadership

Scott Stephens Skills

Public Relations Leadership Event Planning Blogging Fundraising Community Outreach Social Media Teaching Social Networking Facebook Press Releases Training Marketing Strategy Staff Development Interviews Communication International Travel Sales Photography Online Advertising Web Design Leadership Development Microsoft Powerpoint Onboarding Customer Experience Customer Service

Scott Stephens Education Details

Frequently Asked Questions about Scott Stephens

What company does Scott Stephens work for?

Scott Stephens works for Augury

What is Scott Stephens's role at the current company?

Scott Stephens's current role is Leader in Customer Success and Partnerships in B2B SaaS Organizations.

What is Scott Stephens's email address?

Scott Stephens's email address is sc****@****int.com

What schools did Scott Stephens attend?

Scott Stephens attended Cedarville University, Cedarville University.

What are some of Scott Stephens's interests?

Scott Stephens has interest in International Travel, Design, Communicating, Photography, Tennis, Golf.

What skills is Scott Stephens known for?

Scott Stephens has skills like Public Relations, Leadership, Event Planning, Blogging, Fundraising, Community Outreach, Social Media, Teaching, Social Networking, Facebook, Press Releases, Training.

Who are Scott Stephens's colleagues?

Scott Stephens's colleagues are Gila Corem, Leonid Portnoy, Or Hochma Netach, Samantha Isin, Asaf Goral, Hagar Ezion (Cohen), Yehonatan Dego.

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