Alex Smithing Email & Phone Number

Kent, Washington, United States

 Lead a team of 25+ Installation Technicians Manage daily clock in/out for the team Provide expert help to all teams with installation related questions Ensure successful job management and completion Complete site visits to resolve customer concerns Hire & train new installers Establish new systems and procedures to reduce go back rates Purchase.

Seattle, Washington, United States

 Covered for Installation Manager Instructed new and seasoned installers on best practices Developed skills classes Trained installers in the Install 2.0 model Conducted GS&R meetings with installers Assist with calls from technicians in the field Taught effective internal and external communication skills

Kent, Washington

 Reviewed job drawings  Prepared installation van and tools each day Installed California Closets Systems to specification Worked with the team to problem solve issues on site Communicated steps for service calls

Auburn, Washington

*Build custom high end cabinetry.*Collaborate with clients to design cabinets.*Install completed cabinetry.*Operate all required power and hand tools.

*Built high end workstations from kitted components for American Airlines.*Reviewed and submitted changes for the blueprints.*Created jigs when necessary to make the job easier, faster and more accurate.*Operated table saws, edge/disk/orbital sanders, miter saws, band saws, and various other hand & power tools.

*Working directly with the owners to provide them with innovative and cutting edge solutions for their IT department, web development team, and office staff.*Ensure proper staffing of projects.

Greater Seattle Area

Kirkland, Washington

* Head game master (GM) for the MMORPG Legend of Mir3* Lead a team of five other game masters* Moderated gameplay for foul language, abusive behavior, cheating, hacking, and botting.* Moderated game forums for inappropriate and abusive posts.* Respond to and resolve tickets submitted by players

* Participated in Microsoft usability studies* Performed Quality Assurance testing for a variety of games/platforms

* Tested Nintendo DS and Nintendo Wii games in the Lotcheck department* Worked on the “Wi-Fi” team* Tested both first and third party games* Tested games for multiple compatibility issues, graphical/audio corruptions, and more (NDA).

* Managed production sites* Handled additions/change requests in a timely fashion* Manipulated images as well as posted them on the Website* Finagled the shipping/receiving of orders in the warehouse* Inventoried items; such as shipped orders, received items, tallied items

* Apprenticed under the team lead* Learned a plethora of skills for framing houses including* How to layout the foundation* Installing joists, setting beams, fastening decking* Framing walls, laying out window and door openings, attaching sheathing* Securing gable end trusses, sheathing roofs, building soffits

* Team Lead for several projects* Developed and maintained high traffic web pages daily using several different coding languages* Responded to and traced security threats such as SPAM and Viruses to 30+ Listservs daily* Performed routine maintenance and ensured network integrity for critical systems (hubs, switches, VPNs)* Data entry into different.

Bachelor Of Fine Arts (Bfa), Game Production

Information Technology

Education record

Activities and Societies: Running Start program