Karen Martin is a Business Development Manager CCS Facility Services. Colleagues describe them as "Karen is an absolute rock star! I have worked with her on multiple projects since 2003 and most recently she was our janitorial Project Director for a 3.5 million square foot office tower complex. Bringing her onboard to take over the complex of ten-buildings was a huge success. She is an incredible communicator who has integrity, is open, honest and transparent, with incredible follow-up and follow-through. I would choose to work with Karen again in a heartbeat, given the chance to… Show more" and "Karen understands the importance of customer service, the need for honesty, and no excuse service. I have always said that the customer is not always right, but he/she is always the customer. Karen understands that and works daily to insure customer satisfaction. She follows up to insure that issues do not repeat themselves. You cannot go wrong with her as your cleaning contractor contact."