Bradley Howard Email & Phone Number

Tempe, Arizona, United States

In this role, I crafted communication memos/documents, conducted several appointments, and provided effective information requirements of internal and external stakeholders. I delivered strategic dedication to the team and organizational achievements by participating with team members. I coordinated various interdepartmental initiatives for laboratory functions by acting as a facilitator. One of my key responsibilities was to identify risks, challenges, and dependencies and apply active problem-solving strategies while guiding projects to successful conclusions. I displayed adeptness in critical thinking, planning, decision-making, and conflict resolution to resolve complex problems. I devised implementation plans to manage and monitor procurement activities effectively.

Tempe, Arizona, United States

During this time period, I evaluated project plans and specifications to identify material needs, budget constraints, and resource allocation across several phases. Furthermore, I established work plan outlines, assigned responsibilities, and offered technical guidance/problem resolution by engaging with staff. I have coordinated activities to ensure project adherence and budget constraints. Moreover, I have evaluated status reports from staff, schedule modifications, cost readjustments, and additional resource requirements. I delivered superior customer service to internal/external customers and sustained vendor trust. I showed competency in interpreting business periodicals, academic journals, and government regulations.Some key accomplishments associated with this job role include:• Enhanced project performance by maintaining constant vigilance for opportunities.• Owned control over the financial success of projects with budgets up to $500K.

Mesa, Arizona, United States

During this tenure, I have delivered empathetic customer service during in-person and telephonic investigations. I have steered efforts in high-workload environment, balancing priorities while maintaining accuracy. I fostered and sustained customer relationships to lead future claims challenges. Apart from this, I have accomplished deadlines for internal and external stakeholders by ensuring synchronous operations. I contributed to the formulation of office process enhancements and best practices. I resolved and communicated potential issues to management, prior to reaching critical status. I rendered expertise in negotiations with general contractors on scope and pricing.Some key accomplishments associated with this job role include:• Attained desired goals by conducting investigations, assembling facts, determining policy coverage, evaluating loss amount, and assessing legal liabilities.

Phoenix, Arizona, United States

Here, I appraised property claims for USAA members, evaluated coverage decisions, and interpreted numerous contract types. I supported customers in coverage investigation, payment issuance, fraud recognition, subrogation potential identification, and settlement negotiation. I interacted directly with members in a call center environment and via online communication channels to assess requirements. Furthermore, I rendered expertise in strict adherence to processes, policies, procedures, laws, and regulatory requirements in all interactions in a fast-paced environment. Identified suspicious claims to specialists for detailed investigation. I collaborated with Independent Adjusters, engineers, contractors, and plumbers to evaluate and settle claims.Some key accomplishments associated with this job role include:• Achieved recognition with a "Gold Star" award by delivering exceptional customer service.• Improved overall class performance by directing new hires, providing effective feedback, overseeing call quality, conducting coaching, and assisting with escalated calls.

Masters Degree In Organizational Leadership; Emphasis In Project Management, Project Management, 4.0

Activities and Societies: Project Management; Project Strategies & Methodologies; Project Operations; Risk Management; Project Cost.

Bachelor Of Science - Bs, Kinesiology And Exercise Science