Creative and resourceful Financial Services Management Professional recognized for providing exceptional customer service to accomplish projects in an efficient, timely manner with a shared vision of success as a team player. Excellent communication and organizational skills. Ability to adapt easily to ever changing environments.World Savings Bank, Oakland, CA (1982 – 2009) Manager, Community Loan Underwriter –Indianapolis, IN (2005 – 2009)Extensive background in the loan department. Performed special loan project audits for multiple business units.