Forest Robinson
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Forest Robinson Email & Phone Number

Technical Lead at PerfectServe at PerfectServe
Location: Conway, South Carolina, United States 8 work roles 1 school
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Current company
Role
Technical Lead at PerfectServe
Location
Conway, South Carolina, United States
Company size

Who is Forest Robinson? Overview

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Quick answer

Forest Robinson is listed as Technical Lead at PerfectServe at PerfectServe, a company with 306 employees, based in Conway, South Carolina, United States. AeroLeads shows a matched LinkedIn profile for Forest Robinson.

Forest Robinson previously worked as Technical Lead at Perfectserve and Configuration Specialist at Perfectserve, Inc.. Forest Robinson holds Associate Of Arts And Sciences - Aas, Information Technology from Fountainhead College Of Technology.

Company email context

Email format at PerfectServe

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PerfectServe

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Profile bio

About Forest Robinson

Technical lead with a history of managing enterprise relationships within the healthcare industry. Skilled in consulting, client relations, employee and client training.

Current workplace

Forest Robinson's current company

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PerfectServe
Perfectserve
Technical Lead at PerfectServe
knoxville, tennessee, united states
Employees
306
AeroLeads page
8 roles

Forest Robinson work experience

A career timeline built from the work history available for this profile.

Technical Lead

Current

Knoxville, Tennessee, United States

May 2020 - Present

Configuration Specialist

Knoxville, Tennessee Area

Nov 2019 - May 2020

Implementation Consultant Ii

Knoxville, Tennessee Area

  • Collaborate with Implementation team members to accomplish project tasks, point of escalation and subject matter expert for various team members during implementation projects.
  • Document client requirements and established goals to ensure project success.
  • Support Project Managers via teleconferences and on-site meetings with client executives and various leadership teams.
  • Analyze project timeline and client details with Project Managers, Clinical Implementation, Integration and Configuration consultants to ensure project success.
  • Create and develop communication plan, awareness initiatives and other project-related materials (reports, flyers, presentations, training materials, end-user communications, etc.)
  • Conduct software demos and various training sessions for steering committee, management, leadership and end-users.
Oct 2018 - Oct 2019

Client Services Manager

Knoxville, Tennessee Area

  • Highest escalation resource for clients and internal support team product and configuration issues.
  • Conduct weekly meetings with client leadership team to communicate account status, support and management and ensure client retention.
  • Schedule and conduct remote consultations with client accounts to identify necessary solution revisions to improve workflow efficiency.
  • Manage configuration of complex workflow updates and provide subsequent communication and training to clinical leaders.
  • Create client workflow designs utilizing Microsoft Visio.
  • Communicate relative product enhancements to educate clients on newest features.
Jan 2015 - Oct 2018

Team Lead - Client Service Consultants

Knoxville, Tennessee Area

  • Assisted team of consultants with development of communications, workflows and product configurations.
  • Managed team of 6 consultants by establishing goals that align with needs and requirements of company.
  • Provided targeted performance assessments and skill development of consultant team members on a quarterly basis.
  • Provided feedback on standardized best practices and process improvement analysis.
  • Assisted in implementation projects and acted as senior advisor to support personnel.
  • Communicated internal process updates to consultant team.
Feb 2013 - Jan 2015

Client Services Consultant

Knoxville, Tennessee Area

  • Provided high level support to multiple healthcare specialties.
  • Optimized workflow solutions to best meet client needs.
  • Provide requested reports and data analysis for physicians as requested.
  • Troubleshoot client configurations and provide recommended solutions.
Aug 2010 - Feb 2013

Client Services Specialist

Knoxville, Tennessee Area

  • Provided timely and accurate communication support for physicians and staff.
Nov 2006 - Aug 2010

Production Trainer

Atlantic Research Corporation (Arc)

Knoxville, Tennessee Area

Conduct and manage company training to 300+ employees in the manufacturing industry.

May 2002 - Nov 2006
Team & coworkers

Colleagues at PerfectServe

Other employees you can reach at perfectserve.com. View company contacts for 306 employees →

1 education record

Forest Robinson education

  • Fountainhead College Of Technology
    Fountainhead College Of Technology
    Information Technology
FAQ

Frequently asked questions about Forest Robinson

Quick answers generated from the profile data available on this page.

What company does Forest Robinson work for?

Forest Robinson works for PerfectServe.

What is Forest Robinson's role at PerfectServe?

Forest Robinson is listed as Technical Lead at PerfectServe at PerfectServe.

Where is Forest Robinson based?

Forest Robinson is based in Conway, South Carolina, United States while working with PerfectServe.

What companies has Forest Robinson worked for?

Forest Robinson has worked for Perfectserve, Perfectserve, Inc., and Atlantic Research Corporation (Arc).

Who are Forest Robinson's colleagues at PerfectServe?

Forest Robinson's colleagues at PerfectServe include Gary Praznik, Joseph L., James Lawson, Cfa, Cpa, April Ward, and Forest Robinson.

How can I contact Forest Robinson?

You can use AeroLeads to view verified contact signals for Forest Robinson at PerfectServe, including work email, phone, and LinkedIn data when available.

What schools did Forest Robinson attend?

Forest Robinson holds Associate Of Arts And Sciences - Aas, Information Technology from Fountainhead College Of Technology.

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