Digital Advertising, Branding, Marketing, and Public Relations Simplified.

Afshan's which started as an e-commerce platform for transformed into a management consulting and outsourcing firm committed towards helping entrepreneurs and start ups achieve their goals. Sam is responsible for creating content and multimedia, managing social media and brand reputation, executing marketing functions, internal communications as well as executive communications and organizing events for it's clients.

Acted as a bridge between stakeholders and end clients.Identified opportunities for improvement in business operations and processes.Design and modified business and IT systems.Successfully gathered requirement by communicating with the subject matter experts (SME) and stakeholders.Successfully solved problems by designing technical solutions.Interacted with architects and developers to ensure project timelines and implementation.Conducted quality analysis testing and helped in the production of product documentation and user manuals.

Designed, developed and maintained CMS based product websites.Created keyword focused, targeted content. Hired and managed contractors and sub-contractors. Designed graphics, logos, business cards, banner design, product design, label design, UI/UX design. Ran online advertisement campaigns; Facebook ads, Google Adwords etc.Designed and optimized social media presence. Created and optimized local presence. Recruited and managed sales teams.Supervised photography and video sessions. Recruited influencers for marketing campaign.Recruited and managed affiliates.Conducted press releases resulting in the product being featured on national television. Automated product mailing and delivery system. Increased sales by 100%.

Managed company's day-to-day operations. Purchased, managed and distributed inventory. Maintained company facilities and ensured appropriate inventory for required functions. Hired, scheduled, communicated with contractors and sub-contractors to ensure smooth functions.Collected, managed and improved documentation.Collected, managed and organized employee data.Implemented and enforced company and local regulations. Collaborated with other managers to ensure optimal performance. Conducted site survey to ensure employee safety. Provide on-site technical assistance. Represented and attended industry specific training sessions. Organized and managed employee payrolls.

Successfully acquired an offshore organization in Breda, The Netherlands.Managed junior level employees. Managed inbound and outbound inventory consignments. Translated Product Specifications, organized and sorted products accordingly.Conducted quality analysis, tested products and documented results.

Identified and conducted new sales within existing accounts by up-selling and cross-selling to retain a client-account relationship. Created and managed project deadlines, established budgets and ensured adherence to project deadlines. Managed and resolved conflicts with clients. Interacted and coordinated with the other team and staff members working on the same account.

Single handedly managed the entire company's operations. Daily activities included analyzing data, reading and writing reports. Interacted with other managers of the organization, presenting findings to stakeholders and higher management as well as training and supervising new employees and tracking and measuring staff performance.

Recruited, trained and supervised a telemarketing team of ten people.Conducted daily motivational sales meetings. Provided team members with the latest product information and sale leads.Conducted equipment tests to ensure smooth operation. Created spreadsheets to monitor sales and team performance.Organized customer information for customer service. Maintained a rate of 100% customer satisfaction.Resolved issues and problems by communicating with top management.

Worked as a full time client specialist in a high volume in-bound and out-bound call center. Conducted sales by calling prospective clients. Communicated with the field teams to ensure accurate and timely service. Followed up with existing clients to ensure client satisfaction. Ranked amongst the top three performers of the team. Awarded bonuses for exceeding weekly and monthly goals.