Sarah Kenney Email & Phone Number

A competent workforce and a positive work culture inspire productive collaboration in surpassing key performance metrics. Hence, my extensive progressive experience in high-level technical support, ticketing systems and business processes significantly improved performance outcomes.My previous experiences have shaped me into a professional with advanced skills to secure a profession in IT Industry. I have been passionate and goal-focused throughout my career, conducting effective technical support while ensuring a positive working environment to allow my colleagues to communicate technical difficulties openly. As a professional, I have the confidence to utilize modern tools and alternatives to render prompt and better customer service to achieve goals and targets.Below are some of the relevant skills I possess:Proven track record in providing effective and excellent customer service through prompt technical support without or less supervision.In-depth experience in analyzing and resolving various technical problems to ensure that numerous support requests are resolved timely and promote users experience minimal disruptions.Highly established communication skills infusing communications strategies to create a positive working environment with colleagues focused on reducing frustrations and tensions in times of technical difficulty.If my vision and values are the same as yours, and you think I would positively impact your operations, we should connect at sarah.kenney@outlook.com. I am ecstatic to begin working with you!

Listed skills include Microsoft Office, Customer Service, Windows, Training, and 9 others.

• 

  University Of Wisconsin-Milwaukee

  Management Information Systems