During my time at Calan DVS I was employed on a temporary basis as a community outreach worker. My main duties consisted of supporting women, men and children experiencing domestic abuse. I managed a case load of 12 service users and provided one to one support to them within the community. As part of my role I provided practical and emotional support to service users which included sign posting and referring to external agencies. I also supported clients to gain employment whether voluntary or… Show more During my time at Calan DVS I was employed on a temporary basis as a community outreach worker. My main duties consisted of supporting women, men and children experiencing domestic abuse. I managed a case load of 12 service users and provided one to one support to them within the community. As part of my role I provided practical and emotional support to service users which included sign posting and referring to external agencies. I also supported clients to gain employment whether voluntary or paid and I also supported clients to complete benefit applications. I supported clients to actively engage in the local community. I supported clients to plan and organize day trips or activities. I also delivered training programmes to service users such as the Freedom programme and the Recovery programme. The programmes aimed to inform service users, of all aspects of domestic abuse and help them to lead a safer, healthier life style free from fear and abuse. I also undertook all administrative tasks and kept accurate and comprehensive client records to professional standards. Show less

My main duties consisted of supporting women, men and children experiencing domestic abuse. I managed a case load of 12 service users and provided one to one support to them within the community. As part of my role I provided practical and emotional support to service users which included sign posting and referring to external agencies. I also supported clients to gain employment whether voluntary or paid and I also supported clients to complete benefit applications. I supported clients to… Show more My main duties consisted of supporting women, men and children experiencing domestic abuse. I managed a case load of 12 service users and provided one to one support to them within the community. As part of my role I provided practical and emotional support to service users which included sign posting and referring to external agencies. I also supported clients to gain employment whether voluntary or paid and I also supported clients to complete benefit applications. I supported clients to actively engage in the local community. I supported clients to plan and organize day trips or activities. I also delivered training programmes to service users such as the Freedom programme and the Recovery programme. The programmes aimed to inform service users, of all aspects of domestic abuse and help them to lead a safer, healthier life style free from fear and abuse. I also undertook all administrative tasks and kept accurate and comprehensive client records to professional standards. Show less

My main duties consisted of attending schools and or colleges in need of emergency teaching cover. I have covered a range of subjects such as Welsh, English, Health and Social Care, Art and Welsh Baccalaureate. I support students to gain a better understanding of the subjects they are studying. I delivered lessons that had already been planned in advance by the tutor who was unable to deliver the session. I provided information and guidance to learners and pastoral support.

on an ADHOC basis. My main role as a support worker at BRC Recruitment was to provide one to one support to young people, adults and families who are experiencing domestic abuse or at risk of offending behaviour, homelessness and have substance misuse issues. Many of the clients I supported had complex needs, mental health issues, learning difficulties and substance misuse issues. I completed risk assessments and updated risk assessments where appropriate. I supported clients to complete… Show more on an ADHOC basis. My main role as a support worker at BRC Recruitment was to provide one to one support to young people, adults and families who are experiencing domestic abuse or at risk of offending behaviour, homelessness and have substance misuse issues. Many of the clients I supported had complex needs, mental health issues, learning difficulties and substance misuse issues. I completed risk assessments and updated risk assessments where appropriate. I supported clients to complete personal development plans and goal plans to achieve their goals. I supported clients to access services from external agencies that may have promoted their quality of life and enabled them to achieve their goals. I provided advocacy services to clients who were unable to communicate their wishes effectively in order to help them access the support they needed. I Supported clients to address any substance misuse issues they may have had and supported them to access medical advice, treatment and or support from external agencies and medical professionals. I supported clients with life skills such as cooking and cleaning to promote hygiene and their quality of life within their own home. I supported and enabled clients to pay their rent. I supported clients to complete benefit applications. I supported clients to actively engage in the local community. I supported clients to plan and organize day trips or activities. I also undertook all administrative tasks and kept accurate and comprehensive client records to professional standards. Show less

During my time at Rathbone Cymru I was employed as a BTEC/NVQ assessor for both Health and Social Care and Child Care. I covered two centres within the Neath and Port Talbot area. My main duties consisted of teaching Health and Social Care/Child Care to learners ages 16-24 who were previously considered NEET, completing lesson plans and schemes of work, finding resources, supporting learners to build a portfolio, liaising with external organisations and placements to ensure learners were able… Show more During my time at Rathbone Cymru I was employed as a BTEC/NVQ assessor for both Health and Social Care and Child Care. I covered two centres within the Neath and Port Talbot area. My main duties consisted of teaching Health and Social Care/Child Care to learners ages 16-24 who were previously considered NEET, completing lesson plans and schemes of work, finding resources, supporting learners to build a portfolio, liaising with external organisations and placements to ensure learners were able to gain a beneficial educational experience. I also liaised with staff members from other centres to ensure I always delivered the highest quality education and support. Other duties consisted of supporting learners to complete C.V's, organising day trips, pastoral support, supporting learners to apply for jobs and progression onto higher qualifications. I was also required to complete learner reviews on a monthly basis, complete extension paperwork, put learner time sheets onto Matas to ensure they are paid and all other areas of administration.Gwalia Care and Support Show less

My main role as a support worker at Gwalia Care and Support was to support young people aged 16-25 who were at risk of becoming homeless. I had key working responsibilities and had a case load of five clients although I also provided support to twenty four other residents within the project. I completed risk assessments and updated risk assessments where appropriate. I supported clients to complete personal development plans and goal plans to achieve their goals. I supported clients to access… Show more My main role as a support worker at Gwalia Care and Support was to support young people aged 16-25 who were at risk of becoming homeless. I had key working responsibilities and had a case load of five clients although I also provided support to twenty four other residents within the project. I completed risk assessments and updated risk assessments where appropriate. I supported clients to complete personal development plans and goal plans to achieve their goals. I supported clients to access services from external agencies that may have promoted their quality of life and enabled them to achieve their goals. I Supported clients to address any substance misuse issues they may have had and supported them to access medical advice treatment and or support from external agencies and medical professionals. I supported clients to gain basic qualifications such as life skills. These qualifications were delivered via in house practical training workshops. Life skills qualifications included cooking, home management, budgeting and CV writing. I supported and enabled clients to pay their rent. I supported clients to complete benefit applications. I supported clients to actively engage in the local community. I also undertook all administrative tasks and kept accurate and comprehensive client records to professional standards. Gwalia Care and Support Show less

My role as a support assistant at Gwalia Care and Support was to provide practical support and assistance to clients with learning disabilities. My day to day Duties included supporting clients with activities such as cooking, cleaning, finance and budget management, promote personal hygiene, promote independence, promote and encourage community presence, support to do personal shopping and give one to one support where needed. I assisted clients to attend medical appointments, supported them… Show more My role as a support assistant at Gwalia Care and Support was to provide practical support and assistance to clients with learning disabilities. My day to day Duties included supporting clients with activities such as cooking, cleaning, finance and budget management, promote personal hygiene, promote independence, promote and encourage community presence, support to do personal shopping and give one to one support where needed. I assisted clients to attend medical appointments, supported them with tenancy issues, supported clients to access services from outside agencies, and organised activities and holidays. As a support assistant I also had administrative duties and completed daily rotas, completed daily reports in clients files, completed behaviour reports, maintenance checks, health and safety checks and completed reports for in house and client meetings. I also liaised with clients, families, social workers and outside agencies to enable clients to make informed choices about their care and services they received. I also liaised with staff and managers on a daily basis regarding client and company issues. Show less

During my role as Conference and Events Coordinator at The Best Western Aberavon Beach Hotel it was my responsibility to help customers plan and organise events such as Weddings, Dinner Dances, Receptions, Proms, Parties, Charity Events and conferences etc. I also had to prepare contracts, take payments, take accommodation reservations, prepare a weekly function sheet to ensure all staff were fully informed of the week’s events, call local businesses to try and maximise sales, maintain… Show more During my role as Conference and Events Coordinator at The Best Western Aberavon Beach Hotel it was my responsibility to help customers plan and organise events such as Weddings, Dinner Dances, Receptions, Proms, Parties, Charity Events and conferences etc. I also had to prepare contracts, take payments, take accommodation reservations, prepare a weekly function sheet to ensure all staff were fully informed of the week’s events, call local businesses to try and maximise sales, maintain excellent customer service standards at all times and other office duties.Unfortunately I was only with The Best Western Aberavon Beach Hotel for a short while as I was on a temporary contract to cover maternity leave. Show less

it was my responsibility to help customers plan and organise events such as Weddings, Dinner Dances, Receptions, Proms, Parties, Charity Events and conferences etc. I also had to prepare contracts, take payments, take accommodation reservations, prepare a weekly function sheet to ensure all staff were fully informed of the week's events, call local businesses to try and maximise sales, maintain excellent customer service standards at all times and other office duties.Unfortunately I was… Show more it was my responsibility to help customers plan and organise events such as Weddings, Dinner Dances, Receptions, Proms, Parties, Charity Events and conferences etc. I also had to prepare contracts, take payments, take accommodation reservations, prepare a weekly function sheet to ensure all staff were fully informed of the week's events, call local businesses to try and maximise sales, maintain excellent customer service standards at all times and other office duties.Unfortunately I was only with The Best Western Aberavon Beach Hotel for a short while as I was on a temporary contract to cover maternity leave. Show less

My main duties consisted of setting up computers and tills at the start of the day, cash handling, operating computers, helping and serving customers with their purchases, dealing with any queries and or complaints, ensuring the shop is clean and tidy at all times, offering high levels of customer service to all customers, cashing up tills at the end of the day and banking of monies.

During august 2005 I started work at profile men's in Swansea where I quickly adapted to my role as a sales assistant. My day-to-day duties included helping and serving customers with their purchases, cash handling, operating a manual till, handling deliveries, and some general cleaning duties. After two months I was promoted to manageress and was asked to run a ladies clothing shop in Port Talbot.My main duties were opening and closing of shop, helping and serving customers with their… Show more During august 2005 I started work at profile men's in Swansea where I quickly adapted to my role as a sales assistant. My day-to-day duties included helping and serving customers with their purchases, cash handling, operating a manual till, handling deliveries, and some general cleaning duties. After two months I was promoted to manageress and was asked to run a ladies clothing shop in Port Talbot.My main duties were opening and closing of shop, helping and serving customers with their purchases, dealing with customer queries and or complaints, dealing with staff issues weather personal or professional, cash handling, operating a manual till, ordering stock handling deliveries, merchandising, stock rotation and replenishment, liaising with area managers to ensure the highest customer service was being met by myself and staff members, completing staff rotas on a weekly basis, delegating jobs to staff members, recruitment, staff training, ensuring health and safety was being used in the work place, cashing up the till at the end of the day and banking of monies. Show less

My duties consisted of preparing and serving of drinks, completing staff rotas, dealing with staff issues whether personal or professional, opening and closing of establishment, taking food orders, making sure the bar area was properly stocked, changing of barrels, cash handling operating electronic as well as manual tills, and some general cleaning duties. I also had to maintain the highest levels of communication and customer service at all times