Jennifer Goff Email & Phone Number

Kennesaw, Georgia, United States

Greater Atlanta

Geoegia

Greater Atlanta Area

o Assisted in the management of all aspects of programming content for Central Division. Division scope & size: 8+M basic subscribers; 4 Regions; 340 unique channel lineups; approximately $3B in programming expenseo Worked with appropriate leaders across all functional areas within Comcast to execute all channel lineup changes on time, within engineering limitations and budget constraintso Managed coordination and administration of multiple contractual programming commitments from Corporate office to ensure compliance in all areas and on schedule

Greater Atlanta Area

o Managed incoming and outgoing CCR's for all of Central Divisiono Utilized Essbase to pull subscriber numbers for Cover Sheets and reports for Sr. Managemento Reviewed, corrected and organized CCR's for Central Division approvalso Project Management

Dover, Delaware Area

o Managed incoming and outgoing CCR's (channel change request forms) for all of Central Divisiono Created and managed a Central Division CCR Tracking Formo Responsible for auditing and correcting Apex databaseo Coordinated with 4 Regions for CCR Management signingso Created a new paperless submission processo Responsible for auditing all CCR submissions

Dover, Delaware Area

o Conduct Campaign and Marketing related trainings to include product knowledge, sales skills, and retention skills, across Delmarva sites o Developed sales incentives programs to improve sales results for Comcast’s Core Products

Dover, Delaware Area

o Held highly interactive Bi-Weekly with Call Center Staff and Technical Departments to ensure any Marketing related questions or concerns, o Delmarva Employee of the year.o Created and implemented sales incentives through departments to include sales/connects etc.o Supported monthly P&L preparation through invoice reconciliation and varies reports

Dover, Delaware Area

Worked as a Marketing Liaison with Customer Service Sales Team. I was responsible for sales incentives and contests. I monitored calls and gave reps feedback and sales tips. I also assisted Senior Management on assigned projects to help grow our business.