Customer Service Manager - Customer Support
Current
Apr 2024 - Present
AeroLeads people directory · profile
Shane Prosser Email & Phone Number
As a Customer Service Manager & LGBTQ+ advocate, I am committed to creating an inclusive environment. My dedication to service excellence is matched by my passion for diversity ensuring every voice is heard and respected
at
Principality Building Society
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
As a Customer Service Manager & LGBTQ+ advocate, I am committed to creating an inclusive environment. My dedication to service excellence is matched by my passion for diversity ensuring every voice is heard and respected
Location
United Kingdom, United Kingdom, United Kingdom
Company size
Who is Shane Prosser? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Shane Prosser is listed as As a Customer Service Manager & LGBTQ+ advocate, I am committed to creating an inclusive environment. My dedication to service excellence is matched by my passion for diversity ensuring every voice is heard and respected at Principality Building Society, a company with 709 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Shane Prosser.
Shane Prosser previously worked as Customer Service Manager - Customer Support at Principality Building Society and Digital Customer Service Manager at Principality Building Society. Shane Prosser holds Bachelor Of Engineering (B.Eng.), Civil Engineering from Swansea University.
Company email context
Email format at Principality Building Society
This section adds company-level context without repeating Shane Prosser's masked contact details.
Principality Building Society
Review company-level records connected to Shane Prosser before choosing the right outreach path.
Profile bio
About Shane Prosser
A well-established leader, I guide my teams through the ever-changing financial industry, leading from the front and encouraging proactivity in an agile environment.Ambitious and driven, I continually seek to push myself in my career. My key strengths, honed through experience, have brought me to where I am today.People: Leveraging my skills and abilities to drive a positive, productive, and passionate team, achieving every goal.Transformation: Embracing change and supporting multiple teams through constant development and adaptation.Coaching & Development: Successfully supporting colleagues and teams in their personal growth by tailoring my approach to each individual.Championing the inclusion of the LGBTQ+ community, I ensure our diversity is understood, embraced, and celebrated.
Current workplace
Shane Prosser's current company
Company context helps verify the profile and gives searchers a useful next step.
Principality Building Society
9 roles
Shane Prosser work experience
A career timeline built from the work history available for this profile.
Digital Customer Service Manager
Looking after a team who support our members through our digital platform. supporting the PBS in achieving our digital strategy.
Jun 2021 - Apr 2024
Senior Branch Manager
People - Using all of my skills and abilities to drive a positive, productive and passionate team to accomplish every goal. Transformation - Embracing an ever changing environment and supporting the area through our constantly expanding digital campaign. Coaching & Development - Successfully supporting colleagues and teams through their personal.
Jul 2018 - Jun 2021
Branch Network Transformation Lead
Responsible for overseeing and co-ordinating projects for the high street branch network. It is a fast-paced role overseeing multiple projects at the same time where good time management skills and creative initiatives are key. Clear and precise verbal and written communications are required to understand and negotiate activities and deadlines. From a.
Jan 2018 - Jul 2018
Senior Bank Manager
People - Using all of my skills and abilities to drive a positive, productive and passionate team to accomplish every goal. Transformation - Embracing an ever changing environment and supporting the area through our constantly expanding digital campaign. Coaching & Development - Successfully supporting colleagues and teams through their personal.
Jun 2015 - Jan 2018
Team Leader
Assistant Bank Manager, supporting the area and the Branch team
Sep 2012 - May 2015
Implementation Support Manager
Supporting Branches through the merger of the Co-Operative and Britannia
Sep 2013 - Jan 2014
Oct 2011 - Sep 2012
Jan 2011 - Sep 2011
Team & coworkers
Colleagues at Principality Building Society
Other employees you can reach at principality.co.uk. View company contacts for 709 employees →
ER
Elizabeth Rogers
Colleague at Principality Building Society
Fishguard, Wales, United Kingdom, United Kingdom
View →
RE
Rebecca Elstone (Yates)
Colleague at Principality Building Society
Hengoed, England, United Kingdom, United Kingdom
View →
NE
Nicola Evans
Colleague at Principality Building Society
Greater Cardiff Area, United Kingdom
View →
JL
James Lewis
Colleague at Principality Building Society
Greater Cardiff Area, United Kingdom
View →
RW
Richard Watkins
Colleague at Principality Building Society
Bridgend, Wales, United Kingdom, United Kingdom
View →
VJ
Victoria Jones
Colleague at Principality Building Society
Greater Cardiff Area, United Kingdom
View →
NH
Nathan Hughes Cemap
Colleague at Principality Building Society
United Kingdom, United Kingdom
View →
NF
Nick Fowler
Colleague at Principality Building Society
Greater Cardiff Area, United Kingdom
View →
PA
Pauline Adams Cemap
Colleague at Principality Building Society
Penarth, Wales, United Kingdom, United Kingdom
View →
SA
Sarah Anne Evans
Colleague at Principality Building Society
Greater Cardiff Area, United Kingdom
View →
Elizabeth Rogers
Colleague at Principality Building Society
Fishguard, Wales, United Kingdom, United Kingdom
View →
RE
Rebecca Elstone (Yates)
Colleague at Principality Building Society
Hengoed, England, United Kingdom, United Kingdom
View →
NE
Nicola Evans
Colleague at Principality Building Society
Greater Cardiff Area, United Kingdom
View →
JL
James Lewis
Colleague at Principality Building Society
Greater Cardiff Area, United Kingdom
View →
RW
Richard Watkins
Colleague at Principality Building Society
Bridgend, Wales, United Kingdom, United Kingdom
View →
VJ
Victoria Jones
Colleague at Principality Building Society
Greater Cardiff Area, United Kingdom
View →
NH
Nathan Hughes Cemap
Colleague at Principality Building Society
United Kingdom, United Kingdom
View →
NF
Nick Fowler
Colleague at Principality Building Society
Greater Cardiff Area, United Kingdom
View →
PA
Pauline Adams Cemap
Colleague at Principality Building Society
Penarth, Wales, United Kingdom, United Kingdom
View →
SA
Sarah Anne Evans
Colleague at Principality Building Society
Greater Cardiff Area, United Kingdom
View →
2 education records
Shane Prosser education
Bachelor Of Engineering (B.Eng.), Civil Engineering
National Diploma, Civil Engineering
Coleg Gwent
FAQ
Frequently asked questions about Shane Prosser
Quick answers generated from the profile data available on this page.
What company does Shane Prosser work for?
Shane Prosser works for Principality Building Society.
What is Shane Prosser's role at Principality Building Society?
Shane Prosser is listed as As a Customer Service Manager & LGBTQ+ advocate, I am committed to creating an inclusive environment. My dedication to service excellence is matched by my passion for diversity ensuring every voice is heard and respected at Principality Building Society.
Where is Shane Prosser based?
Shane Prosser is based in United Kingdom, United Kingdom, United Kingdom while working with Principality Building Society.
What companies has Shane Prosser worked for?
Shane Prosser has worked for Principality Building Society, The Co-Operative Bank Plc, and Lloyds Banking Group.
Who are Shane Prosser's colleagues at Principality Building Society?
Shane Prosser's colleagues at Principality Building Society include Elizabeth Rogers, Rebecca Elstone (Yates), Nicola Evans, James Lewis, and Richard Watkins.
How can I contact Shane Prosser?
You can use AeroLeads to view verified contact signals for Shane Prosser at Principality Building Society, including work email, phone, and LinkedIn data when available.
What schools did Shane Prosser attend?
Shane Prosser holds Bachelor Of Engineering (B.Eng.), Civil Engineering from Swansea University.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Shane Prosser you were looking for.
View similar profiles
