Danielle A.

Danielle A. Email and Phone Number

Digital Media and Communications Volunteer @ Green 2.0
New York, NY, US
Danielle A.'s Location
New York City Metropolitan Area, United States
Danielle A.'s Contact Details

Danielle A. work email

Danielle A. personal email

n/a
About Danielle A.

Passionate multitasking individual with a BFA in Fashion Design and Minor in Business. Experienced in Customer Service, Adobe Illustrator, and Zendesk.

Danielle A.'s Current Company Details
Green 2.0

Green 2.0

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Digital Media and Communications Volunteer
New York, NY, US
Website:
citydogsrescuedc.org
Employees:
9
Danielle A. Work Experience Details
  • Green 2.0
    Digital Media And Communications Volunteer
    Green 2.0
    New York, Ny, Us
    View
  • City Dogs & City Kitties Rescue
    Vet Care Adminstration Volunteer
    City Dogs & City Kitties Rescue Aug 2023 - Present
    • Create monthly tracking spreadsheets, confirm preventative administration, delegate cases to volunteers, and perform sheet maintenance via Google Sheets.• Communicate and follow up with fosters regarding treatment reminders, logistics, and completion. • Monitor case statuses, notate preventative details, and update medical records in Shelterluv.
    View
  • Squarespace
    Customer Support Associate
    Squarespace Aug 2021 - Mar 2022
    • Addressed inquiries and performed remote troubleshooting for issues related to accounts, billing, and domains via email and live chat concurrently.• Implemented company policies, maintained product knowledge, collaborated with team members, and delivered quality customer support.• Identified, documented, and escalated bugs to the product support team via Zendesk, Slack, and Jira to improve Squarespace’s all-in-one web content management platform.
    View
  • Keyme
    Sr. Customer Experience Associate
    Keyme Dec 2018 - Feb 2020
    • Resolved escalations via phone, live chat, and email using internal tools, Zendesk, Jira, and Slack.• Created CX guides, graded call quality, coached training sessions, coordinated team meetings, and organized eNPS surveys.• Supported the CX team in addition to workday order flow, handled all types of tasks with urgency, and was the recipient of the CX Quarterly Award in 2019.
    View
  • Wag! Group Co.
    Dog Walker & Sitter
    Wag! Group Co. Oct 2017 - Feb 2019
    • Offered dog walking and sitting services such as outdoor/indoor activities, overnight care, and check-ins.• Arranged scheduling with pet owners, recorded each session in detail, and cultivated a 4.8 star satisfaction rating.• Ensured the safety of each animal while managing basic pet care such as water intake and meal management.
    View

Danielle A. Education Details

Frequently Asked Questions about Danielle A.

What company does Danielle A. work for?

Danielle A. works for Green 2.0

What is Danielle A.'s role at the current company?

Danielle A.'s current role is Digital Media and Communications Volunteer.

What is Danielle A.'s email address?

Danielle A.'s email address is da****@****edc.org

What schools did Danielle A. attend?

Danielle A. attended Fashion Institute Of Technology, Moore College Of Art And Design.

Who are Danielle A.'s colleagues?

Danielle A.'s colleagues are Amanda Dillehay, Phd, William Jones, Ogunribido Oluwole Kayode, Ray Gonzales- Bs, Phr, Shrm-Cp, Dillon Williams, Hocin Daoud.

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