Deepak M Email and Phone Number
Deepak M work email
- Valid
Deepak M personal email
With over 17 years of comprehensive and proficient experience in Operations, Service Delivery, Client Services, and Training, I am a Servant Leader and a Strategic Maven who builds high-performing teams and delivers exceptional results. I have earned Six Sigma and ITIL certifications, demonstrating my commitment to quality, efficiency, and best practices in my field of expertise.Leader of Total Rewards team and responsible for designing Strategy and delivering seamless Operations for India, Europe, NAZ and Africa zones. This includes diverse line of business and support model for Rewards [Compensation, Benefits and Wellness], Goal Setting, International Mobility[Expat E2E management] and US Benefits As the Senior Manager of Total Rewards at AB InBev GCC India, I oversee the design, implementation, and communication of compensation and benefits programs that align with the company's vision, values, and goals. I also manage the HR Operations across ensuring optimal performance, compliance, and satisfaction. I am passionate about creating a culture of excellence, innovation, and collaboration, where people are empowered, engaged, and rewarded for their contributions.
Marg Business Transformation
View- Website:
- margonline.com
- Employees:
- 3
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Head Learning AmbassadorMarg Business TransformationBengaluru, Ka, In
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Head Learning AmbassadorMarg Business Transformation Aug 2024 - Present -
Senior Manager, Total RewardsAb Inbev Gcc India Jun 2022 - Mar 2024Bengaluru, Karnataka, India -
Operations Manager, Total Rewards, Master Data & Us PayrollAnheuser-Busch Inbev Apr 2019 - May 2022 -
Assistant ManagerTangoe India Softek Services Private Limited Oct 2016 - Apr 2019Bengaluru Area, IndiaLed Service Desk operations and support functions on all client accounts and to achieve key business goals by attaining efficiency via automation(chatbot) and drove transformation projects(Platform integration, PDB projects) to improve current processes and to reduce cost for the company.Spearheaded Service Delivery team set up[ US -> BLR] and ensured seamless transition of business operations. Grew the team exponentially within one-year span from FTE(7 to 45) and clientele standpoint -
Client Services ManagerConvergys Jan 2015 - Oct 2016Bengaluru Area, IndiaResponsible for managing/leading 3 Technology accounts for Convergys spread across different geographies, 150 FTE business with the revenue of$60 million per year from account management and client services standpoint.
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Sr. TrainerConvergys Jan 2014 - Dec 2014Bengaluru Area, IndiaResponsible to drive a team of 6 trainers for Telecom and Financial vertical and to drive CSAT for two sites for a financial process
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Team LeaderConvergys Jan 2013 - Dec 2013Bengaluru Area, IndiaResponsible to handle a team of 10 financial analysts (pilot project) and to handle day to day operations.
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Universal TrainerConvergys Nov 2011 - Dec 2012Bengaluru Area, IndiaResponsible for communication and cultural training,program specific training, curriculum development and training needs for Telecom and financial process
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Process TrainerConvergys Oct 2009 - Oct 2011Bengaluru Area, IndiaResponsible for program specific training for financial account, curriculum development and training needs
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Customer Service OfficerConvergys Jul 2007 - Sep 2009Bengaluru Area, India
Deepak M Education Details
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Symbiosis-ScdlA -
IsbmBachelors In Management Studies
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Rjemhs
Frequently Asked Questions about Deepak M
What company does Deepak M work for?
Deepak M works for Marg Business Transformation
What is Deepak M's role at the current company?
Deepak M's current role is Head Learning Ambassador.
What is Deepak M's email address?
Deepak M's email address is de****@****ine.com
What schools did Deepak M attend?
Deepak M attended Symbiosis-Scdl, Isbm, Rjemhs, Indian School Of Business Management And Administration.
Who are Deepak M's colleagues?
Deepak M's colleagues are Vedha Prasath, Arun Kumar Saravanan, Mamatha Gpk, Julia Brown, Adithya Kc, Abhishek Malvi, K Satya.
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