Abdulrahman Ashraf Email & Phone Number

Cairo, Egypt

➢ Administering Sophos XG firewall by implementing rules, policies, and ensuring protection against threats.➢ Managing VMware ESXi server through the allocation of resources to optimize VMs performance.➢ Implementing and administering AD DC, Group Policies, DNS, DHCP, and File Server.➢ Configuring Pearson VUE server and troubleshooting technical issues within the test center.➢ Configuring Load Balancer to optimize network traffic distribution and enhance connection reliability. ➢ Providing technical support to staff by troubleshooting laptops, printers, and projectors.➢ Utilizing PowerShell and Batch scripts for automation and efficient management of tasks.➢ Installing and maintaining a wide range of computers hardware and software in educational labs.

6Th Of October, Al Jizah, Egypt

➢ Provided technical support to staff by maintaining computers, printers, projectors, and audio systems.➢ Troubleshot LAN connectivity across three buildings and joined computers to the domain. ➢ Implemented updates and enhancements to computers peripherals.➢ Diagnosed computer issues and deployed operating systems with engineering software.

Al Jizah, Egypt

➢ CCTV: Configured NVR/DVR systems and crimped coaxial cables with BNC connectors.➢ Network: Installed network infrastructure by organizing racks and crimping Ethernet cables.➢ Helpdesk: Diagnosed and maintained computer hardware components and software, deployed operating systems, configured printers, and troubleshot LAN connectivity.

Al Jizah, Egypt

➢ Installed operating systems, drivers, programs, and performed troubleshooting.➢ Maintained and repaired computer hardware components and laptops.➢ Distributed and installed various computer peripherals for customers.