Roles & Responsibilities in Support-Closely Work with Functional team.-Debugging on the issues related to customized programs and standard programs.-Creating Reports and other Enhancements for new requirement.-Corrections/additions in existing reports/forms.-Look for technical related SAP Notes when it is required to implement. -Communicating (Phone and Email) with the end user to get proper input regarding Incident and also while closing the Incident.-Updating… Show more Roles & Responsibilities in Support-Closely Work with Functional team.-Debugging on the issues related to customized programs and standard programs.-Creating Reports and other Enhancements for new requirement.-Corrections/additions in existing reports/forms.-Look for technical related SAP Notes when it is required to implement. -Communicating (Phone and Email) with the end user to get proper input regarding Incident and also while closing the Incident.-Updating and Closing the Incident through Incident Management tool BMC Remedy IT Service Management.-Creating and Moving TR's between different server's using Transport Express tool. Roles & Responsibilities in Development.-Closely Work with Functional team to get the exact requirement.-Communicating (Phone and Email) with the Onshore Functional Consultant to get proper input regarding RICEF development object.-Preparing Technical Specification for the developed object.-Creating and Moving TR's between different server's using Transport Express tool.-Code review for the object which is developed by other consultants. Show less