Dear LinkedIn Guest, Welcome to my page. I am a highly interpersonal, compassionate and service-driven hotel and event management professional with a BA in Hospitality Business and experience in all aspects of planning, managing and executing hotel/resort activities and corporate events that result in high-quality client experiences. Most recently I am especially proud of having been recruited into Mariott’s highly competitive Voyage program where, over the last 12 months, I've have had the opportunity to refine my project management, leadership and problem-solving skills and also became known as a solution-oriented, proactive team member with a strong sense of urgency and an unwavering commitment to guest service quality.My passion for the field? It all started with a bad hotel air mattress, an exceptional front desk service professional and an apology note. It was that moment I realized I too wanted to combine my passion for service, relationship building and problem-solving with a commitment to making a positive impact and creating memorable experiences for others.
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Sr. Meeting CoordinatorUnbridledDenver, Co, Us -
Meeting CoordinatorUnbridled Jun 2023 - PresentColorado, United States -
Event Experience Manager /Conference Coordinator/Banquets & Event Services ManagerGaylord Hotels Feb 2022 - Jun 2023Denver, Colorado, United StatesRotational management program gaining a solid understanding of overall hotel operations with a focus on banquet, corporate event and guest experience management for Gaylord Rockies Resort & Convention Center, a Marriott Property. Key highlights from this role include:• Leading and collaborating with teams of up to 150 event planners to seamlessly plan, coordinate, manage and execute large-scale client events with 2K+ attendees.• Ensuring accuracy and compliance with all food/safety/health regulations, maintaining the brand’s high standards of quality excellence and resulting in high guest satisfaction surveys for overall stay. • Proven ability to drive efficiency, accuracy and decrease rate of errors by proactively recommending the a new labeling system to facilitate process and help servers more quickly and accurately set up. • Consistently recognized by senior leadership for proactivity, service and successfully handling delicate guest situations/de-escalations -
Drink Cart, Bartender, CookEagle Eye Golf Course Aug 2020 - Oct 2021Bath, Michigan, United StatesHandled all opening/closing duties for bar, kitchen and beverage carts. Served alcoholic and non-alcoholic beverages, and prepared food.
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Operations InternWest Michigan Whitecaps Apr 2021 - Sep 2021Supported game-day operations for affiliate of the Detroit Tigers with a focus on outdoor facilities for 9K-seat ballpark. • Supervised parking staff of up to 20 employees, collaborating with teams and parking staff to ensure streamlined, timely opening of the park, while accommodating 1000+ volume of cars. • Demonstrated excellent leadership, problem-solving and quick thinking in fast-paced, quickly changing situations. -
Director Of External Social EventsKappa Delta Sorority Dec 2019 - Nov 2020East Lansing, Michigan, United StatesPlanned, coordinated, and executed events with more than 20 chapters of Greek life on campus working within a strict budget and ensuring the safety of all attendees of events following the university’s risk management policies. -
Hospitality InternThe Coral Bay Club May 2019 - Aug 2019Served as a waitress in private dining, banquets, and weddings and refined understanding of all departments such as operations, maintenance, front office, and housekeeping. Created, pitched and presented family-focused themed nights to drive return rates for existing families. -
Cook, Banquet Server, Cashier, HostessWatermark Country Club Aug 2017 - Aug 2019Grand Rapids, Michigan, United StatesManaged all opening and closing duties and built rapport with club members and long-time clientele. Expedited end-to-end event needs, from initial set up and serving to tear down and clean up of all equipment. Prepared and handled food following sanitary regulations and customer preferences.
Anna Hancock Education Details
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Hospitality Business
Frequently Asked Questions about Anna Hancock
What company does Anna Hancock work for?
Anna Hancock works for Unbridled
What is Anna Hancock's role at the current company?
Anna Hancock's current role is Sr. Meeting Coordinator.
What schools did Anna Hancock attend?
Anna Hancock attended Michigan State University.
Who are Anna Hancock's colleagues?
Anna Hancock's colleagues are Ella Smith, Mackenzie Johnson, Victoria Barreto, Chris Luebke, Dana Sodd, Ariel Lynch, Ari Mena.
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Anna H.
Principal Speechwriter To The Assistant Secretary, U.S. Department Of Health And Human Services, Substance Abuse And Mental Health Services AdministrationWashington, Dc2yahoo.com, treasury.gov13 +191033XXXXX
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Anna Hancock
Hr Analyst And Generalist @ East Tennessee Children'S Hospital | Critical ThinkingKnoxville, Tn -
1emdmillipore.com
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2yahoo.com, nature.org
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