Morgan Sims Email & Phone Number

Ellisville, Mississippi, United States

Soso, Mississippi, United States

Mississippi, United States

Indianapolis, Indiana, United States

• Oversee the staffing needs, daily operations, hiring process, and technical troubleshooting for 48 locations, supporting all new corporate rollouts
• Regulate the pest control program and regulations for 200 locations, maintaining safety for all staff and customers
• Defined checklist for a direct report to structure a process for new store setup and feedback, ensuring successful store launches
• Integral in coordinating the openings of 3 new stores in <1 month, supporting the achievement of a forecasted store opening of 20+ new sites in 2 years
• Created a full standardized training curriculum and leveraged procedures and expertise in management skills to coach General Managers, facilitating effective operations for new store locations

Indianapolis, Indiana, United States

• Managed 6 locations with oversight of 50+ people, ensuring effective and efficient organizational operations for the district
• Monitored the regional and individual store budgets by analyzing the previous annual budget metrics and reallocating funds for improvements, resulting in meeting budget targets
• Revitalized neglected locations by revamping processes, providing maintenance updates, and uplifting store appeal, improving the overall performance of each site

United States

• Orchestrated pest control maintenance across 45 locations, sustaining safety regulations for all sites
• Facilitated in-store workshops to train staff members on operations evaluations, product procedures, food safety regulations, image standards, customer care, and safety protocols, improving talent development and.
• Prepared and conducted 1 annual Food Safety Evaluation across 45 locations, ensuring adherence to all safety protocols
• Performed 4 quarterly internal operations evaluations reports for 45 locations, maintaining compliance with state regulations and product standards
• Streamlined weekly reporting by transforming manual inputting into automatic generation using Excel, saving 2-3 hours of work each week, and increasing efficiency to inform leaders of the Operational Evaluation results.
• Acted as the liaison between corporate and the franchise when a location scored poorly on an OER, including sending corporate a completed action plan addressing each missed item and following up with the location’s.

Indianapolis, Indiana, United States

Selected to revamp underperforming locations by assessing needed areas of improvement, restructuring operational structure, workflow, hiring processes, and training procedures, as well as establishing a cohesive culture, resulting in escalating the performance for 12 locations

Hattiesburg, Mississippi Area

• Oversaw and enhanced 2 locations in Mississippi at the HWY 98 Hattiesburg and Petal locations with oversight of 30-40 staff members by introducing a new General Manager to the Petal store and training 2 replacement.
• Relocated to Meridian location and oversaw it along with the Starkville location (satellite locations)
• Meridian location began with an OER score of 11 and led the increase of the score by 69 points after 1 month under supervision, including replacing an entire team of 25 people at the Meridian location and training a.
• Grew sales from $18K per week to $27K per week to make the store profitable for the first time since it was built 3 years before
• Starkville location is near the Mississippi State University campus and is still the most profitable store in the RPM franchise since my work with the GM at the time to improve food costs, labor costs, and overall.

Hattiesburg, Mississippi, United States

• Directed the operations of the Highway 98 Hattiesburg, MS location, boosting the AWUS by 20% within 1 month, as well as improving the overall district average by 2 stars while sustaining a 4-star score for the past 3.
• Developed and defined a full business plan with solution strategies to successfully transform sites, leading to its adoption by leadership for future needs
• Transformed the Purvis, MS location by hiring additional team members to effectively manage a heightened sales volume, growing the sales with a record week of $13K within 2 weeks
• Improved profitability from a $3K loss to breaking even within 1 month and achieving a 5-star OER, leading to the successful sale of the location

Hattiesburg, Mississippi, United States

• Successfully managed and established a team of 45 Drivers and Assistant Managers, resulting in achieving a record week of $50K and generating $1.5M in annual sales
• Pioneered the development of a Mentor team with 6 Drivers to train new team members and implement standardized training procedures at the University of Southern Mississippi campus, consistently expanding headcount to.

Laurel, Mississippi, United States

• Coordinated public appearances, lectures, contests, and exhibits by researching, negotiating, and tracking advertising and public relations events, leading to expanding brand and product awareness
• Processed applications, payments, corrections, endorsements, and cancellations, utilizing various internal business systems

Laurel, Mississippi, United States

• Managed the overall operations of the Laurel and Ellisville stores, resulting in the achievement of a 5-star status
• Created a strategy and business plan for the stores to prepare team members for the integration of new management, enabling sustainability of operations
• Designed and established the 1st cleaning checklist for the stores, maintaining cleanliness and safety for staff and customers
• Initiated a standardized employee training and task management program, leading to enhancing overall performance

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services

Associate’S Degree, Business, Management, Marketing, And Related Support Services

Activities and Societies: Honors Institute