A Rutledge Email & Phone Number

United States

During my role as Senior Client Support Professional, I delivered proactive administrative support to relationship managers for the management of complex portfolios. It was my responsibility to manage overall aspects regarding the opening of new accounts while adhering to regulatory standards.My Key Contributions for this role:• Enhanced customer experience by troubleshooting and resolving issues with specialized knowledge while serving as a liaison between clients and all areas of the bank.• Administered aspects of Paycheck Protection Program Teams (PPP) 2020 and 2021.

United States

During my role as Senior Finance Specialist - Accounts Payable, Finance, I managed correspondent accounts, cash position, and investments as well as consistently coordinated with management aimed at transferring funds in adherence to balance requirements. It was my responsibility to administer complex transactions, such as SBA, Real Estate Taxes, and Participations.My Key Contributions for this role:• Received recognition for reducing turnaround time of vendor and employee expense payments by 30%.• Reduced costs by maintaining supplies and comparing favorable pricing while increasing quality.• Ensured seamless availability of supplies through accurate inventory of fixed assets, depreciation schedules, and general ledgers reconciliation.

United States

During my role as Loan Operations Supervisor, I have led and mentored staff regarding the processing of transactions, booking loans, as well as scanning files and releasing collateral. I have also participated in HMDA conference in Texas for two consecutive years.My Key Contributions for this role:• Reduced 30% time and increased 20% accuracy by improving loan-booking process.• Utilized comprehensive problem solving skills as well as conducted quality control audits to resolve 100% of issues on reports and inquiries in efficient manner.• Strategically positioned as the representative for Loans on the Compliance Committee adhering to defined regulations and supporting audits and exams.

United States

Managed loan process from application & documentation to funding to payoff and release.Served as trusted point of contact and liaison with clients and related professionals.