Ashutosh is working as a Senior Machine Learning Engineer for Guidepoint Canada. They have over seven years of experience as a full stack machine learning practitioner, with experience in data analysis, modeling, data pipelines and ML architectures, and domain expertise in natural language processing (NLP) and hardware telemetry.In their previous position, Ashutosh has developed a Text-To-SQL interface, machine learning plugins for Dell devices to integrate Dell Services with Microsoft's Copilot, BERT based legacy IR systems, and Retrieval Augmented Generation (RAG) based improvements to the legacy IR systems, enabling an average 8% cost reduction across support and services use cases at Dell. They have also contributed to the development and deployment of hardware telemetry models for software installation and update failure prediction, preventing ~9 million failure events annually, and hard drive failure prediction, enabling ~21k annual auto-dispatch of replacement hard drives. Ashutosh is passionate about creating impactful and innovative solutions that enhance customer experience and satisfaction.