Alexander Bogdanov Email & Phone Number

Герцлия, Тель-Авивский Округ, Израиль

— Managed SFDC queue for customer creation and billing details changes.— Ensured all data is set up properly in the system CRM and ERP system.— Reviewed contracts and set them up in Salesforce, including their billing schedule.— Ran the daily and monthly billing cycles in an accurate manner.— Reviewed contract changes, processed credits and rebills.— Generated and analyzed reports based on bookings, using SFDC and the BI system in order to identify discrepancies.— Collaborated with members of the technical teams to improve processes and performance.— Handled financial queries, both internal and external.

Deerfield Beach, Florida, United States

— Received all necessary documentation for orders and checked the accuracy of data entry within the database of thousands of clients.— Ensured the accuracy of customer and billing details set up within the billing system. — Created, verified and processed invoices on a daily basis in accordance with agreed contracts and federal billing guidelines.— Created and analyzed aging reports on outstanding payments.— Followed up outstanding invoices with US insurances' representatives or clients themselves via phone, email correspondence and successfully resolved disputes.— Processed all incoming requests for changes in customer accounts, billing procedures, rates, account termination and reactivation.— Was the focal point for addressing billing inquiries both for external and internal requests.— Improved and automated workflow by creating custom Excel sheets with special formulas and layouts.

Bachelor'S Degree, Economics

Bachelor'S Degree, Economics