Abdul Wakeel Email & Phone Number

Remote

- Currently working on integration of different 3rd party software to Hello Retail's internal system to smooth out the business flow.- Helping the crew in minimizing more than 50% of daily workflows by automating the processes across different platforms such as Clickup, Trello, Pipedrive, Github, Front and Aircall etc- Minimized the real time customer call load significantly by automatically diverting customers calls to related tech person by integrating Aircall with our internal system through Aircall's RingTo api.

Remote

- Contributed to code and design of Brand/Category pages solution to boost & fine tune customer's experience which resulted in reducing the bounce rate by upto 55% on Brand & Category pages for customers, increased MRR value significantly.- Wrote backend for Alternative Search terms using an interactive API based communication with ChatGPT to produce similar search words related to the products to suggest similar products.- Contributed to the new analytics system which provides complete overview of different aspects of a customer's site.- Contributed to modern GraphQL based solution, re-innovated Feeds and Pages to make it more robust, accessible and customizable.- Re-innovated legacy JSP based parts of the application using modern REST & GraphQL based solution.

Islamabad, Islāmābād, Pakistan

- Lead a backend team of 5 people during my tenor.- Re-designed legacy ASP.net based system in modern tech stack (Python, MySQL, Docker & React)- Planned and designed system with QC ESG team to support backward compatibility with the existing data- Supported team by maintaining direct communication with ESG.- Designed & developed a pattern based solution for ESG's Data Analysis project resulting in minimizing the manual data ingestion process by 90%.

Islamabad Gpo, Federal Capial &Ajk, Pakistan

- Lead the development of DIRBS Core (previously driven by Qualcomm), a data analytics system to identify counterfeit devices over the network- Designed & managed highly-available Flask based (Python) REST-ful APIs to support OLTP queries to the DIRBS System- Designed and developed docker based CI/CD solutions for easy deployment of the software, resulting in reduction of manual deployment process by 90%- Designed and developed real time process monitoring mechanism to continuously monitor queries and process over the time for performance using StatsD, Python Profiler- Designed and developed automated scripts for day to day operations of DIRBS to minimize manual processing of data by Ops team- Introduced redis based in-memory cache to minimize the load on the API server by upto 50%- Tweaked various existing functionality in the system to make it more space and time efficient- Provided real time support to the system deployment at Pakistan Telecommunication Authority (PTA)- Took part in the decision making group related to DIRBS system in the organization- Conducted several training's and workshops related to the system in-side and out of the country

Islamabad Gpo, Federal Capial &Ajk, Pakistan

- Designed and developed a system to rank amazon products by identifying real or fake review- Designed a 3NF database for the system using PostgreSQL to ensure smooth and efficient processing of the data- Designed and developed an internal IP proxy (rotation system) to minimize IP blocking by 70%.- Designed & managed highly-available Flask based (Python) REST-ful APIs to support OLTP queries to the system

Islamabad, Pakistan

- Assisted in design and development of system to analyze virtual machine memory state in real time by utilizing Volatility and KVM hypervisor.- Developed interface to submit and retrieve real time vm memory data to Virus Total using Apache Kafka- Worked as software engineer in development of Shepherd, a tool to ensure the different security aspect of containers and VMs