Summary• SME for network related technologies• Leading network implementation/integration projects• Provide technical operation support to BAU• Revamp and strategize the migration of outdated network architecture to amore robust and resilient infrastructure.• Take proactive steps to assess, enhance, and optimize the company'snetwork infrastructure.

-Managing company network infrastructure including Cisco routers, switches, firewall, proxies, checkpoint, Juniper, Palo Alto, VPN connectivity between sites. -Provide day to day support to end users.-Troubleshoot and solve any network related problems within the company infrastructure. -Provide technical supports to all global sites. -Setting up new branches connection back to HQ Malaysia. -WAN consolidation project for Malaysia branches. Consolidate multiple links to… Show more -Managing company network infrastructure including Cisco routers, switches, firewall, proxies, checkpoint, Juniper, Palo Alto, VPN connectivity between sites. -Provide day to day support to end users.-Troubleshoot and solve any network related problems within the company infrastructure. -Provide technical supports to all global sites. -Setting up new branches connection back to HQ Malaysia. -WAN consolidation project for Malaysia branches. Consolidate multiple links to a simplified connection between HQ and Branches. -Project leader for global WAN initiatives. (Global WAN RFP, Global ACS)-Project leader for VPN backup (secondary connection) to MPLS links for global countries. -Project leader for security device refreshment. Cisco ASA migration to Palo Alto network. -Ensure project delivery matches the dateline. Show less

Provide first and second level technical support for Data, Voice, and Security requests.- Technical understanding of LAN/WAN- Routing (Static, BGP, EIGRP, OSPF)- Switching (VLANs, VTP, STP, Etherchannel, Layer 3 switching) - Firewall (VPN, ACLs, NAT, PAT)- Voice (Call Manager, Unity, UCCX, CCME)- Ability to perform remote diagnostics without prior knowledge of the existing configuration or network design.- Vendor management skills and a strong understanding of SLAs.