Andrew Chan

Andrew Chan Email and Phone Number

Technology Expert Labs Project Manager @ IBM Canada Software Lab - Toronto
Toronto, ON, CA
Andrew Chan's Location
Greater Toronto Area, Canada, Canada
About Andrew Chan

Skilled in analyzing business requirements and addressing pain points by translating them into actionable solutions. I have helped companies succeed in projects by visualizing their needs and providing them with technical solutions.I have managed projects of all sizes using user-friendly tools for technical and non-technical users, reporting progress regularly to stakeholders and delivering targets on time and on budget.My expertise includes:- Agile & Waterfall Methodologies: I have clear understanding and experience of these project methodologies used in software industries.- Financial Forecasting: Understands the financial of the project and help clients drive towards targets on budget.- Project Planning & Management: Proficient in using various planning tools such as Microsoft Project.- Development Life Cycle: With my technical background and knowledge of software development, it accelerates communications and project deliveries.Here are some of my past projects:- Guided Toronto Hydro with IBM API Connect Installation, identified requirement gaps early and facilitating additional revenue by processing a Project Change Request (PCR).- Addressed project management gaps on a z/OS consulting project for Sun Life Financial by organizing stakeholder meetings and fostering collaborative brainstorming sessions with consultants, leading to the development of effective solutions.- Spearheaded a internal privacy communications project delivering emails to 10K+ clients worldwide on privacy law changes.- Collaborated with United Way Worldwide team to enhance helpline during COVID-19 pandemic.I am available to discuss new opportunities in the Great Toronto Area, please contact me at a6chan@gmail.com.

Andrew Chan's Current Company Details
IBM Canada Software Lab - Toronto

Ibm Canada Software Lab - Toronto

View
Technology Expert Labs Project Manager
Toronto, ON, CA
Website:
ibm.com
Employees:
332208
Andrew Chan Work Experience Details
  • Ibm Canada Software Lab - Toronto
    Technology Expert Labs Project Manager
    Ibm Canada Software Lab - Toronto
    Toronto, On, Ca
  • Ibm Canada Software Lab - Toronto
    Technology Expert Labs Project Manager
    Ibm Canada Software Lab - Toronto 2023 - Present
    Directed planning and delivery of client facing projects to deploy IBM products across cloud and on-premise environments.Selected accomplishments:• Guided Toronto Hydro in aligning its diverse business units, accelerating project planning and delivering project on time.• Partnered with Project Managers to oversee a multi-million-dollar Enterprise Content Management software migration project for Canadian Intellectual Property Office (CIPO), recommending multiple project change requests (PCR) and generating additional revenue worth $300K+.• Tracked, prepared, and presented project financial forecasts to stakeholders on a weekly basis and closed projects within budget.
  • Ibm Canada Software Lab - Toronto
    Technical Project Manager
    Ibm Canada Software Lab - Toronto 2021 - 2023
    Spearheaded software enhancement projects for IBM applications to drive significant improvements in global client engagements.Selected accomplishments:• Integrated eSignature features into email notifications in collaboration with the eSignature team, enhancing compliance and user experience.• Boosted client contact match rates from 85% to 97%+ by coordinating with internal teams and leveraging external resources, such as Dunn & Bradstreet to verify IBM contract holders.
  • Ibm Canada Software Lab - Toronto
    Performance Specialist
    Ibm Canada Software Lab - Toronto 2006 - 2021
    Developed and executed performance testing strategies for company websites to ensure targeted load requirements were met.Selected accomplishments:• Authored comprehensive performance test plans and reports for multiple cloud-based applications, including GDPR and ISSP.• Designed, scripted, and executed performance load tests, using JMETER / Rational Performance Tester for on cloud and on-premise applications, such as GDPR, TD Bank, ISSP, WebIdentity, Scholastics. • Analyzed system utilization, using tools like NewRelic, Sysdig, DB2 snapshot, vmstat, delivering in-depth recommendations for performance optimization to development leads and architects based on load test results.

Andrew Chan Education Details

Frequently Asked Questions about Andrew Chan

What company does Andrew Chan work for?

Andrew Chan works for Ibm Canada Software Lab - Toronto

What is Andrew Chan's role at the current company?

Andrew Chan's current role is Technology Expert Labs Project Manager.

What schools did Andrew Chan attend?

Andrew Chan attended University Of Waterloo.

Who are Andrew Chan's colleagues?

Andrew Chan's colleagues are Mohammed Fareeduddin, Swati Iyer, Melanie Anderson, Raja O Raju, Mohsen Gharaei, Subash Ss, Bhagyashreee Kulkarni.

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