Amy Y. Email & Phone Number

Sugar Land, Texas, Us

• Oversee maintenance of employee benefits files, maintain benefits databases and update employee payroll records. • Administration of company retirement benefit plans, including 401(k), FSA/HSA plans, and other benefits programs.• Calculate and process payroll, updating ADP WorkForceNow for new hires, terminations, salary changes, and deductions.• Conduct New Employee Orientation for new employees, converted and temporary employees on a weekly basis.

Sugar Land, Texas, Us

Headed up recruitment functions by supporting in-house hiring needs. Primarily responsibilities includes screening and conducting interviews for various levels of positions from entry level to senior deputy managers in the company. Maintaining candidate pipeline and coordinating interviews between candidates and the hiring team. Enforcing the usage of the newly implemented Applicant Tracking System (ATS) by relevant internal parties and wrote guides and FAQs as supplemental resources. • Conducting initial screenings and interviews for over 19 positions to assess candidate qualifications from various recruitment platforms.• Managing interview logistics, including booking meeting rooms and arranged virtual interviews to ensure a smooth interview process.• Revising new job descriptions, preparing and posting job openings on job boards, websites and other hiring platforms. • Completed and maintaining company-wide Applicant Tracking System (ATS) implementation by creating various email, text and interview templates, as well as training hiring managers to use ATS and increased recruitment data accuracy and efficiency.• Providing exceptional candidate experience by offering timely feedback, addressing candidate questions and guidance in the hiring process.• Writing company Recruitment SOP and updating forms such as the Staffing Request Form to be compatible with new ATS implementation.

Long Island City, New York, Us

*Laid off due to cost reductionSupported the employee life cycle at a legal staffing start up with over 150 employees. Major responsibilities included onboarding, payroll and company-wide operations. Oversaw the organizations' "Intranet" implementation, which moved all documents, meetings notes and tasks onto the Notion platform to facilitate a seamless and collaborative remote-work environment. The implementation achieved outstanding success, employees were easily able to find documents they needed and the integration of task tracker tools kept their day-to-day functions organized. • Was the point of contact for all people-related matters including the employee life cycle, benefits, and payroll.• Processed payroll in a timely manner, including bonuses, pay changes, retroactive pay and hours approval for over 150 W2 and 1099 workers in the United States and internationally.• Managed roll-out of the employee handbook and implemented paid vacation, sick and other leave processes.• Partnered with the recruiting team to provide the best onboarding experience for all employees.• Drove HRIS administration and acted as the main point of contact between employees and PEO partners.• Oversaw company-wide IT responsibilities such as Google, Slack and device management.

London, England, Gb

Served as point of contact for over 250 employees for all payroll related inquiries, processed timesheet data timely and accurately. In the short time I was at SThree, I was awarded Top Performer for two months and nominated Employee of the Month amongst all back office functions!• Ensured all W2 contractors are paid timely and accurately by reviewing timesheets and expense reports meeting wage and hour compliance requirements and entering them into the portal by payroll and bank deadlines.• Verified the accuracy for daily payroll related reports to ensure payroll records are updated.• Functioned as point of contact for over 250 W2 Contractors and responded to all payroll related inquiries. • Liaised with Credit Control and Billing to investigate potential discrepancies in pay.• Timely completing any ad-hoc projects and reports assigned by Payroll Manager and Payroll Director.

Beijing, Cn

Provided consulting services for Bank of China project with more than 900 employees to complete mandatory bank-wide training efforts, resulting in regulatory banking compliance amongst branches in New York, Chicago and Los Angeles.• Led training progress and effectiveness from bank-wide training to individual employee training by managing metrics of over 900 employees with branches in Illinois, Texas and California. • Maintained company-wide communications involving training, schedules, reminders and attendance. • Oversaw training records to each Departments' budget for over 150 training programs and weekly reporting to track training each week to measure training efficiency.• Updated New Hire Training programs, issuing new hire packets and updating monthly progress completion.• Acted as point of contact for any Training & Development related questions and issues from employees.

New York, Ny, Us

Supported the Human Resources Manager and Director of Operations with onboarding, orientation, and HRIS efforts that contributed making the organization's US based & international new hire journey a smooth and hassle free one.• Assisted with full-cycle-recruitment processes for entry-level roles in the organization.• Coordinated onboarding process by scheduling interviews and orientations for new hires. • Created and updated new hire orientation presentations to ensure law compliance. • Produced and consolidated operations costs analysis reports ad hoc. • Effectively managed complex travel arrangements and contributed to travel folder for the organization’s global event for over 50 individuals. • Filed active and inactive employee files containing confidential information. • Maintained global organization chart with Microsoft Visio. • Reconciled employee submissions on ADP and TSheets to ensure that all imputed data is accurate for quarterly audits.

Seattle, Wa, Us

• Regularly on-boarded new hires into team.• Coached new hires to Starbucks on how to create beverages and handle customer interactions, introduced and familiarized them store functions and different responsibilities of the barista position. • Developed new methods to increase memorization of the beverage making sequence for new employees to ensure consistent beverage quality.

Seattle, Wa, Us

• Prepared and served beverages of Starbucks with exceptional customer service.• Handled cash transactions utilizing point-of-sale register system.• Maintained store cleanliness to and exceeding EcoSure of 90% and New York Health standards.

New York, Ny, Us

• Maintained and electronically submitted time sheets for employees into database• Made copies for the office as needed.• Scanned documents to archive in electronic database.• Answered phone calls and scheduled appointments for meetings.

Bachelor Of Arts - Ba, Sociology And Anthropology

Sociology/Anthropology