Aaron Cox Email & Phone Number

Paris, Tx, Us

United States

-- Led the Microsoft CSP program for Logicalis and managed all aspects including platform, processes, people, and sales initiatives-- Positively influenced change at Logicalis, including modernization and simplification of existing processes, to help CSP operations run more efficiently-- Aligned with multiple teams internally (i.e. Sales & Marketing) to develop GTM strategies and initiatives to drive new CSP business and retain existing customers-- Overhauled Logicalis's CSP offering to include additional value-added services (i.e. Azure FinOps CMP/Corestack, Maturity Assessment Reporting)-- Manage a team of world-class Microsoft licensing/sales/operations specialists to ensure all quoting, new agreements, and post-sale setup/configuration/support was handled by a centralized team-- Regularly met with executive-level leaders internally to review CSP sales progress, targets, opportunities, and plans for improving the offering based on customer feedback-- Managed all administrative aspects of CSP, including Partner Center activities, CSP account setup, Cloudmore (self-service portal) updates/issues, Azure portal requirements, Premier Support for Partner agreement, etc-- Worked closely with CSP Service Desk to educate agents and improve internal processes, to ensure customers had a consistently positive experience when opening support incidents for CSP product/technical issues-- Interacted regularly with direct Microsoft resources, including the Logicalis-assigned PDM and CSAM, for outside support to ensure the CSP business was running smoothly-- Managed Microsoft Incentive programs (i.e. CPOR) to ensure POE claims for Microsoft services were submitted and approved in a timely manner

-- Responsible for driving and increasing Microsoft software sales and professional services gross profit (overall team achievement of $8.6m/110% CSP GP, $12.1m/91% DI Services GP in Q4 2021)-- Focuses on Insight’s Microsoft go-to-market initiatives (i.e. CSP conversions, net new acquisitions, increasing Azure consumption, services delivery) to meet collective and individual quarterly metrics-- Builds and maintains strong relationships with internal Account Executives, customers, and Microsoft territory reps-- Grows expertise around Microsoft products, programs, and licensing; being knowledgeable enough to lead and carry conversations while successfully qualifying customer needs and engaging additional resources as needed-- Drives frequent collaboration with other Microsoft overlay resources by leading regular in-district meetings to identify cross-sell/upsell opportunities within accounts and drive customer retention

-- Managed Insight’s SLC team, responsible for supporting Microsoft licensing sales and administration while meeting individual, team, and organizational goals & objectives-- Encouraged team to build relationships with internal Account Executives and Microsoft contacts by hosting regular account planning meetings and Office Hours calls-- Held team to a high standard of being true licensing experts by requiring ongoing training and achievement of licensing certifications -- Individual contributions including process improvement, content creation (blogs, marketing materials, licensing updates), revenue projections & tracking, and ongoing product & licensing training

-- Focused on driving Microsoft’s T-36 (EA management) initiatives by tracking true-up orders and Enterprise contract renewals while working directly with clients and field consultants to meet specific deadlines-- Routinely exceeded sales goals, i.e. during CYQ2-Q4 2015, achieved over 200% of plan by successfully closing more than 20 net new Enterprise Agreements per quarter within my assigned territory-- Developed and refined key sales skills, and effectively sold Microsoft products & licensing agreements, regularly cross-sold/upsold within our existing customer base, and focused on customer retention by participating in QBR’s and sending pertinent news & updates to our Account Executives and customers-- Traveled regularly to client-facing meetings and interacted with C-level executives and seasoned field sellers-- Routinely created quotes, cost analysis, and customer price sheets, and formally presented licensing solutions/options to Account Executives and our clients-- Leveraged internal and external resources effectively, while also being self-sufficient and using creativity to find the best overall solution for the customer

-- Provided Microsoft product and licensing support/guidance to our field sales representatives and clients-- Tracked all Microsoft contract renewals and client activation of software licensing benefits, and worked directly with clients and field consultants to successfully renew contracts and increase benefit usage/consumption-- Assisted with coordination and execution of Microsoft-related marketing activities including trade shows, sales contests, SPIFF’s, and workshops-- Represented CompuCom at various Microsoft events, including Worldwide Partner Conference and Channel Partner Summit-- Managed CompuCom's Microsoft Service Provider Licensing Agreements (SPLA), including all pre-sales/sales, marketing, and licensing operations to ensure customers were up-to-date on program news and compliant with Microsoft policies

-- Proactively searched for new prospects by making outbound calls to high-level decision makers-- Scheduled sales meetings with existing enterprise clients to discuss retirement options and review plans-- Provided customers with stock and mutual fund quotes, historical data, account balances, and information about Fidelity’s investment options and services, in addition to performing trades and other transactions