Regional Manager Service
Current* Supervising and Co-Ordinating all Service related activities of Dealerships in South Region.* Alignment of team with Company goals and Vision by the Guidelines of Higher management. * Generating Quality Inspection Reports to provide feedback on NG Parts.* Technical Product trainings of Dealership technicians to ensure up to date techniques and Prompt Product Repairs.* Calculation of Units in Operation ( UIO) and Potential Service Demand ( PSD) to determine Potential Spareparts… Show more * Supervising and Co-Ordinating all Service related activities of Dealerships in South Region.* Alignment of team with Company goals and Vision by the Guidelines of Higher management. * Generating Quality Inspection Reports to provide feedback on NG Parts.* Technical Product trainings of Dealership technicians to ensure up to date techniques and Prompt Product Repairs.* Calculation of Units in Operation ( UIO) and Potential Service Demand ( PSD) to determine Potential Spareparts Demand.* Maintaining Customer Satisfaction index by addressing the Warranty claims.* Aligning the team to improve the number and Quality of Service Incoming in the region through Free Service Camps and Various activities with Customers to Attract them.* Conduct DE, CSI, DCSI Survey in market to Improve Customer Satisfaction.* Digitalisation of System, Implementing Service Incoming Management System at Dealerships in our primary and Secondary Network Across the region. Show less
