Aafaq Sayed Email & Phone Number

Experienced Service Engineer with a demonstrated history of working in the marketing and advertising industry. Skilled in Service Engineering, Maintenance & Repair, Field Service Engineering and Equipment Installation. Strong engineering professional with a Mechanical engineering.

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  Service Engineer

  Signtrade

  Nov 2016 - Present - Bahrain

  Working as Service engineer on machines Installation and technical support, field service, troubleshooting the issues, after sales support, industrial printers like Mimaki made Cutting plotters, Roll to Roll printers, flat bed printers, UV printers.LASERS- Epilog laser(USA) , Daheng laser and Yueming laser (China), LAMINATIONS- Royal sovereign & MEFU Hot & Cold machines.electronics and electrical issues,ripping software bug fixes. 1. Installation machines.2. Repairing machines or systems using the needed tools.3. Maintenance on equipment and determining when and what kind of Maintenance is needed.4. Maintained and managed printer parts inventory correctly.5. Diagnosed, installed and overhauled assigned equipment.6. Performed all administrative tasks on time. 7. Provided excellent customer service by resolving printer issues on time and building a friendly rapport with the customer.8. Delivered technical training for printer hardware and software to end users.9. Performed set-up, break-down, and transport of company equipment on an as-needed basis.10. Certified Technician for Machineries.11. Achieved certificates from MIMAKI EUROPE.Assist clients with applications for benefits and entitlement programsRespond to any issues that occur during the delivery of servicesSchedule appointments for clients, answer phones and track clients’ service recordsMonitor the services being provided and stay up to date on any services being introduced or discontinuedEvaluate the quality of all services and identify areas that need improvements