Abdul Ahmed Email & Phone Number

Syracuse, New York, United States

• Collaborate with Product, UX, and Engineering leaders to facilitate and contribute to qualitative and quantitative user research, uncovering valuable insights about our customers and users.
• Contribute to the conceptualization, design, prototyping, testing, and ongoing maintenance of user interfaces, specifically in the realm of national defense systems.
• Partner with engineering teams to meticulously document and effectively communicate proposed design solutions to all members of the product team.
• Engage in laboratory and field integration testing, actively conducting usability evaluations to enhance user experience.
• Prepare and deliver design status briefings and reviews to team leads and executives, ensuring transparent communication and alignment with project goals.
• Actively support the development and implementation of Human-Centered Design procedures, work instructions, and training materials.

Greater Boston Area

• Served as customer advocate across multiple groups including Sales, Operations, Product design & Development, Product Management, and Support to provide additional technical guidance and project coordination leading to.
• Conducted discovery sessions with customers to understand obstacles and problems in order to recommend relevant software solutions.
• Lead technical training sessions, workshops and presentations for pre-sales business development teams.
• Provided support to Oracle pre-sales teams as a technical resource available for consultation, both internally and during conversations with current and prospective clients.

Syracuse, New York Area

• SIDEARM provides the technology platform that powers the official websites, mobile apps, statistical integration, live audio and video streaming, and e-commerce platforms of more than 1,000 collegiate athletic partners.
• Developed, organized, and managed content for new SIDEARM Clients working with content management software.
• Working with a cross-departmental team, maintained and developed the master content calendar for all web properties.
• Maintained a consistent look and feel throughout all migrated content.
• Worked cooperatively with key team members, clients and vendors.
• Managed multiple tasks in a fast-paced, deadline-driven environment.

Syracuse, New York Area

• InfoSpace is where students and faculty of the iSchool community share their stories, ideas and thoughts about the information technology field.
• Designed banners for articles and posts.
• Created artistic signs for special school events.
• Photographed students and faculty for articles and events
• Collaborated with other students to interview and design campaigns for Facebook.