Aakash P. Email & Phone Number

Calgary, Ab, Ca

- Instructor for Software testing and deployment course at SAIT. - While I have coached and mentored many engineers in a professional setting at various companies, I am blessed to have this opportunity to impart the same skills and knowledge in my course at SAIT to next generations of engineers.

- Founding member of the QA Team - Responsible for establishing QA best practices at the company - Implementing Automation testing strategies - Performing stress & performance testing - Performing Manual testing - Hiring, coaching, training & mentoring Junior QA Engineers

Canada

- As the first QA hire at the company, I am responsible for the quality assurance of augmented realityapplications. I was testing 3D models that simulate a 3D game-like environment on iOS & the web.- Performing hardware testing & software testing. Testing on hardwares like LIDAR’s & thermal cameras.- Established and implemented best practices for quality assurance processes, performing test planningand requirement analysis, resulting in improved product quality and increased team efficiency by 70%- Interviewing, Hiring, Onboarding, training, and managing up to 8 junior QA Analysts. Performingperformance reviews, conducting 1:1, and leading the Quality Assurance team at the company.- Authoring and maintaining test plans, Test Case Development, and Test Plan Execution and setting upautomation testing. Reporting QA deliverables to executive leadership & the team.- Participated in product design and development reviews to ensure that quality standards wereincorporated at every product lifecycle stage. Used agile scrum for SDLC.- Contributed to the design and implementation of quality metrics and key performance indicators (KPIs),providing visibility into product quality and driving continuous improvement efforts- Facilitated regular cross-functional team meetings to discuss product quality and brainstorm ideas fornew features and improvements

- Responsible for quality assurance of custom-built warehouse management system(WMS) that powers all misfits market warehouses across the USA. Also responsible for Testing 6+ custom built android applications deployed on Samsung tablets and zebra scan guns that also integrate with zebra finger scanners- Worked in a super fast-paced environment with weekly sprints & cadence of weekly deployments of applications without any issues to keep the warehouse running 24*7. Helping triage issues within the QA pipeline and minimizing unnecessary escalations to the engineering team. Helping groom sprint backlogs with projected QA bandwidth and story points for both frontend and backend projects- Managing and leading a team of QA Analysts to create robust and efficient QA practices across the entire organization. Successfully on-boarded and managed new quality assurance analysts. Conducting 1:1's and annual performance reviews. - Using SQL, mode, Metabase to create reports and write queries that made end-to-end testing possible for WMS and all android applications, which included the use of hardware devices that resonated closely with production processes

During my long tenure at Coppermobile, I worked for various clients like Verizon, SiriusXM/Pandora, and many more in-house projects. I have led teams of up to 12 engineers. I wore different hats including iOS Developer, Sales Engineer, Data Engineer & Product Manager at different points in time to ensure client success is guaranteed & also to explore & broaden my skill set.

At Sirius XM/Pandora I got an opportunity to test the Sirius XM streaming website and Pandora iOS and Android apps. I was also responsible for testing Google Chrome on both platforms.

At Verizon, I had an opportunity to become one of the founding members of a team being raised called the innovations team. We would prototype ideas like iOS Executive dashboard, Alexa skills and myFios Facebook messenger chatbot and all of which would then become fully funded projects that served millions of Verizon customers and save the company $$'zz

In House App developer working on multiple projects building iOS App using objective C. Participating in backlog grooming calls, sprint planning, and providing development effort estimations using story points. Performing peer code reviews, Using Travis.ci for continuous integrations(CI), and submitting the app to the app sure & making sure apps adhere to App store guidelines.

Here I was primarily responsible for testing Chick-fil-A apps on iOS & Android. We rolled out mobile app ordering and payments to take orders quickly & provide faster food delivery in restaurants and at drive thrus.

This is where I was introduced to the amazing world of Mobile apps. I worked on testing multiple projects like Prodea Home Companion App, Scholastic iPad apps & many more.

- Responsible for supporting the entire SMU Network, and troubleshooting issues both hardware and software. - Providing phenomenal customer service to students and professors.- This job taught me the importance of customer satisfaction