Shift Lead
Run shifts, make pizzas and deal with customer complaintsCompleted store opening and closing procedures and balanced tills.Trained new employees and delegated daily tasks and responsibilities.Maintained a clean and organized work environment, ensuring safety standards were met consistently.Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.Trained and mentored new employees to maximize team performance.Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.Helped store management meet standards of service and quality in daily operations.Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.