Aaliyah Boyd-Ivey Email & Phone Number

Seattle, Washington, United States

Seattle, Wa, United States

Seattle, Washington

Cincinnati Area, Ky

- Supervised the Guest Services Representatives by leading, training, mentoring, evaluating, and providing corrective feedback- Corrected bookkeeping, accounting, and auditing of numerical data to keep financial records complete and accurate at all times- Performed tasks that include generating daily reports, balancing revenue, authorizing guest's credit cards, and tracking sales data

Cincinnati Area, Ky

- Assisted in the production and distribution of promotional materials to advertise library programs and marketed events to maximize turnout- Provided assistance to librarian(s) in maintenance of books, cameras, magazines, newspapers and audiovisual, inventory and class rooms- Community relations with diverse patrons and students accessing library resources

Cincinnati Area, Ky

- Exemplified excellent customer service skills by handling billing disputes in a timely manner- Displayed superb ability to calm irate guests down thus increasing our companies ratings as well as building a long lasting relationship with clients directly impacting their returning to the company- Consistently met and exceeded monthly quotas and performed as top 10% booking agents for the quarter- Actively sought out challenges and new areas to explore within my career

Cincinnati Area, Ky

- Strong curation and presentation skills- Incorporating Google Analytics to NtwoMedia’s company social media as well as clientele social media campaigns.- Critical thinking, time management, off-site learning, & teamwork

Cincinnati Area, Ky

- Displayed excellent people skills and customer services skills by always dealing with respondent in a professional and courteous manner- Developed verbal communication skills to effectively interact with a variety of different people- Followed project specifications with a high level accuracy and integrity

Cincinnati Area, Ky

- University of Cincinnati’s main campus providing quick and efficient customer service among the many college students attending. - Maintained calm demeanor during periods of high volume stress or technical errors resulting in content consumers and upbeat teammates- Upheld integrity, honesty, and knowledge that promotes the values and mission of Starbucks; set the tone for a positive atmosphere for the shift team

Cincinnati Area, Ky

- Provided flexible assistance through cross-training and support to meet and exceed performance, customer satisfaction, and service level goals- Assisted administrative services including written correspondence, shipping/postal duties, and operating and maintaining office equipment and filing system- Multi-tasked in a fast paced environment with customers in the store, phone calls, and other employees

Cincinnati, Ohio, United States

Cincinnati Area, Ky

- Fostered positive relationships between residents and student development for freshman and sophomores attending the University of Cincinnati- Provided engaging and professional experience for prospects touring residential halls and apartments- Enforced identification verification, safety protocols, lockout assistance, and mail processing- Processed applications, resident renewals and completed related paperwork accurately

Columbus, Ohio Area

- Demonstrated experience balancing multiple commitments and adapting effectively - Strong organizational skills and attention to detail with understanding of project management, principles, and processes- Contributed to team success in a fast paced environment; frequently took on additional responsibilities

Columbus, Ohio, United States

Columbus, Ohio Area

Ensured that standards around people, product, cleanliness and excellent customer experience are fulfilled

Bachelor Of Arts - Ba, Communication, General

Activities and Societies: Hall Opening Team (H.O.T.) Residential Education Development-Desk Assistant Dean's List PRSSA

Business, Education, Leadership & Law

Activities and Societies: FEA- Future Educators of America DECA Reynoldsburg Chapter- Marketing Communications, Hospitality & Tourism.