L1 Risk Governance Manager
CurrentLeading a Line 1 Risk Governance team to provide oversight of key frameworks and support to pan-account stakeholders on vulnerable customers, RCA, training & competence and SM&CR.
Mar 2022 - Present
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Alan Meikle Email & Phone Number
L1 Risk Governance Manager
at
Diligenta - a subsidiary of Tata Consultancy Services
1 work email found
@diligenta.co.uk
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
L1 Risk Governance Manager
Location
Edinburgh, Scotland, United Kingdom
Company size
Who is Alan Meikle? Overview
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Quick answer
Alan Meikle is listed as L1 Risk Governance Manager at Diligenta - a subsidiary of Tata Consultancy Services, a with 1404 employees, based in Edinburgh, Scotland, United Kingdom. AeroLeads shows a work email signal at diligenta.co.uk and a matched LinkedIn profile for Alan Meikle.
Alan Meikle previously worked as Risk Governance Specialist at Diligenta - A Subsidiary Of Tata Consultancy Services and Training & Competence Consultant at Prudential Uk. Alan Meikle holds Ma (Hons), Economics from The University Of Edinburgh.
Company email context
Email format at Diligenta - a subsidiary of Tata Consultancy Services
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{first}.{last}@diligenta.co.uk
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Profile bio
About Alan Meikle
I am a dedicated customer service professional with over 20 years of experience in financial services, passionate about inspiring individuals and supporting them to deliver positive outcomes for customers.I have strong relationship management and communication skills with an ability to connect and engage key stakeholders both internal and external to the business. I enjoy using my creativity and initiative to identify issues and provide positive solutions. I am experienced in training design and delivery, motivated by supporting people to develop their skills both at work and through youth organisation volunteering.
Listed skills include Financial Services, Call Centers, Process Improvement, Relationship Management, and 6 others.
Current workplace
Alan Meikle's current company
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Diligenta - A Subsidiary Of Tata Consultancy Services
7 roles
Alan Meikle work experience
A career timeline built from the work history available for this profile.
Risk Governance Specialist
Training & Competence Consultant
Responsible for the redesign, roll out, oversight and maintenance of a Training & Competence Framework for Customer Service employees; including the design and delivery of learning interventions to support employees in attaining competence.Owned and developed our relationships with the Institute of Customer Service and DYW Forth Valley, and evolved our employability skills partnership with Wallace High School.
Jan 2014 - Nov 2018
Service Development Manager
Worked with L&TD to drive people initiatives including a Customer Service Leader development journey, a bespoke production management course and a T&C Scheme for our Complaints area. Designed and delivered various training courses for a variety of audiences to improve the customer experience.Led the winning team in our Apprentice competition, working with stakeholders to deliver a knowledge search engine for call handlers, breaking down barriers to deliver the project on time and… Show more Worked with L&TD to drive people initiatives including a Customer Service Leader development journey, a bespoke production management course and a T&C Scheme for our Complaints area. Designed and delivered various training courses for a variety of audiences to improve the customer experience.Led the winning team in our Apprentice competition, working with stakeholders to deliver a knowledge search engine for call handlers, breaking down barriers to deliver the project on time and improve customer experience. Show less
Jan 2013 - Dec 2013
Development & Engagement Consultant
Designed and developed an online university as a source of learning activity, career progression information and internal communication for 800 customer service colleagues across 3 sites, liaising with senior management teams and Learning & Talent Development to ensure that improving customer service was the driver for people development.
Jun 2011 - Dec 2012
Customer Service Manager
Managed and inspired teams to meet SLAs, develop themselves and challenge the way we work with the customer at the heart of everything we do. Experience of managing teams in voice areas and back office servicing teams.
Aug 2005 - May 2011
Senior Customer Service Representative
Provided consistently good customer service to financial advisers, pension schemes and third parties; including setting up new business applications, managing relationships with key schemes and dealing with complaints in relation to new business.Achieved Financial Planning Certificate and ICS Communications Award.
Aug 1999 - Jul 2005
Team & coworkers
Colleagues at Diligenta - a subsidiary of Tata Consultancy Services
Other employees you can reach at diligenta.co.uk. View company contacts for 1404 employees →
JC
Joe Chesterman
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesCwmbrân, Wales, United Kingdom
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GH
Gemma Hardwick
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesStilton, England, United Kingdom
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AG
Agnieszka Goluch
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesPeterborough, England, United Kingdom
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RB
Rosalind Brewer
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesCity Of Peterborough, England, United Kingdom
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IW
Ioana Williams
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesUnited Kingdom
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CE
Christine Edwards
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesCity Of Peterborough, England, United Kingdom
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MJ
Michael Jones
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesGreater Exeter Area, United Kingdom
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JC
Jennifer Clarke
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesCity Of Peterborough, England, United Kingdom
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JB
John Bollen
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesCity Of Peterborough, England, United Kingdom
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HE
Hannah Everett (Dip) Fincrime, Gcosint
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesUnited Kingdom
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Joe Chesterman
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesCwmbrân, Wales, United Kingdom
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GH
Gemma Hardwick
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesStilton, England, United Kingdom
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AG
Agnieszka Goluch
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesPeterborough, England, United Kingdom
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RB
Rosalind Brewer
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesCity Of Peterborough, England, United Kingdom
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IW
Ioana Williams
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesUnited Kingdom
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CE
Christine Edwards
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesCity Of Peterborough, England, United Kingdom
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MJ
Michael Jones
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesGreater Exeter Area, United Kingdom
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JC
Jennifer Clarke
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesCity Of Peterborough, England, United Kingdom
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JB
John Bollen
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesCity Of Peterborough, England, United Kingdom
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HE
Hannah Everett (Dip) Fincrime, Gcosint
Colleague at Diligenta - A Subsidiary Of Tata Consultancy ServicesUnited Kingdom
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2 education records
Alan Meikle education
Ma (Hons), Economics
2 Certificates Of Sith Year Studies / 7 Higher Grades / 8 Standard Grades
Portobello High School
FAQ
Frequently asked questions about Alan Meikle
Quick answers generated from the profile data available on this page.
What company does Alan Meikle work for?
Alan Meikle works for Diligenta - a subsidiary of Tata Consultancy Services.
What is Alan Meikle's role at Diligenta - a subsidiary of Tata Consultancy Services?
Alan Meikle is listed as L1 Risk Governance Manager at Diligenta - a subsidiary of Tata Consultancy Services.
What is Alan Meikle's email address?
AeroLeads has found 1 work email signal at @diligenta.co.uk for Alan Meikle at Diligenta - a subsidiary of Tata Consultancy Services.
Where is Alan Meikle based?
Alan Meikle is based in Edinburgh, Scotland, United Kingdom while working with Diligenta - a subsidiary of Tata Consultancy Services.
What companies has Alan Meikle worked for?
Alan Meikle has worked for Diligenta - A Subsidiary Of Tata Consultancy Services, Prudential Uk, and Prudential Assurance.
Who are Alan Meikle's colleagues at Diligenta - a subsidiary of Tata Consultancy Services?
Alan Meikle's colleagues at Diligenta - a subsidiary of Tata Consultancy Services include Joe Chesterman, Gemma Hardwick, Agnieszka Goluch, Rosalind Brewer, and Ioana Williams.
How can I contact Alan Meikle?
You can use AeroLeads to view verified contact signals for Alan Meikle at Diligenta - a subsidiary of Tata Consultancy Services, including work email, phone, and LinkedIn data when available.
What schools did Alan Meikle attend?
Alan Meikle holds Ma (Hons), Economics from The University Of Edinburgh.
What skills is Alan Meikle known for?
Alan Meikle is listed with skills including Financial Services, Call Centers, Process Improvement, Relationship Management, Business Analysis, Stakeholder Management, Internal Communications, and Public Speaking.
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