Manage and administer virtualization infrastructure using VMware, ensuring optimal performance, availability, and security.Configure and maintain NetApp storage systems, implementing efficient data management and backup solutions.Install, configure, and troubleshoot Windows Server operating systems, ensuring system stability and security.Design, implement, and support Citrix environments, including XenApp and XenDesktop, delivering seamless virtual desktop and application experiences to end-users.Leverage Azure cloud services for infrastructure deployment, migration, and management, optimizing resource utilization and scalability.Monitor system performance, proactively identifying and resolving issues to minimize downtime and disruptions.Collaborate with cross-functional teams to plan and execute IT projects, including system upgrades, migrations, and new deployments.Develop and implement IT policies, standards, and procedures to ensure adherence to best practices and regulatory requirements.Provide technical support and guidance to junior system administrators, fostering their professional growth and knowledge sharing.Skills:Proficient in VMware virtualization technologies, including vSphere, vCenter, and ESXi.Strong knowledge of NetApp storage systems and data management principles.Expertise in administering Windows Server operating systems, Active Directory, and Group Policy.Experience with Citrix technologies, such as XenApp, XenDesktop, and NetScaler.Familiarity with Azure cloud services, including virtual machines, storage, and networking.Solid understanding of network protocols, security principles, and disaster recovery strategies.Excellent problem-solving and troubleshooting skills, with the ability to analyze and resolve complex technical issues.Effective communication and collaboration abilities, working well in cross-functional teams and with stakeholders at all levels.

Manage and administer virtualization infrastructure using VMware, ensuring optimal performance, availability, and security.Configure and maintain NetApp storage systems, implementing efficient data management and backup solutions.Install, configure, and troubleshoot Windows Server operating systems, ensuring system stability and security.Design, implement, and support Citrix environments, including XenApp and XenDesktop, delivering seamless virtual desktop and application experiences to end-users.Leverage Azure cloud services for infrastructure deployment, migration, and management, optimizing resource utilization and scalability.Monitor system performance, proactively identifying and resolving issues to minimize downtime and disruptions.Collaborate with cross-functional teams to plan and execute IT projects, including system upgrades, migrations, and new deployments.Develop and implement IT policies, standards, and procedures to ensure adherence to best practices and regulatory requirements.Provide technical support and guidance to junior system administrators, fostering their professional growth and knowledge sharing.Skills:Proficient in VMware virtualization technologies, including vSphere, vCenter, and ESXi.Strong knowledge of NetApp storage systems and data management principles.Expertise in administering Windows Server operating systems, Active Directory, and Group Policy.Experience with Citrix technologies, such as XenApp, XenDesktop, and NetScaler.Familiarity with Azure cloud services, including virtual machines, storage, and networking.Solid understanding of network protocols, security principles, and disaster recovery strategies.Excellent problem-solving and troubleshooting skills, with the ability to analyze and resolve complex technical issues.Effective communication and collaboration abilities, working well in cross-functional teams and with stakeholders at all levels.

Respond to IT support tickets and inquiries from internal employees in a timely and professional manner.Diagnose and resolve technical issues related to hardware, software, network, and other IT-related problems.Provide hands-on support for servers, desktops, laptops, printers, and other peripherals.Install, configure, and maintain software applications, ensuring their proper functionality.Collaborate with cross-functional teams to troubleshoot complex technical problems.Assist in maintaining and updating IT documentation, including user manuals and knowledge base articles.Monitor and manage system performance to proactively identify potential issues and ensure maximum uptime.Participate in IT projects and initiatives, such as system upgrades and software rollouts.Educate and train employees on the efficient use of technology and IT tools.Stay up-to-date with the latest IT trends, tools, and best practices to enhance our IT support services.