Ashley Anderson Email & Phone Number

Providence, Rhode Island, United States

Providence, Rhode Island, United States

Build and inspire high performing teams who deliver positive experiences for customers. Share the Apple vision with both employees and customers.- Coach the team to excel by uncovering opportunities and empowering them to make decisions, commit to actions, and produce results.- Directly responsible for the growth and development of 20+ employees.

Providence, Rhode Island Area

Help prepare our people to deliver exceptional customer experiences. Assist the leadership team with day-to-day responsibilities and ensure operational readiness and sustainability.- Provide feedback and recognition to the team based on observations of customer and employee interactions- Respond to customer escalations and inquiriesResolving complex issues.

Ensured that Creatives were always prepared to support the Apple Retail vision of creating a gathering place to engage and educate in surprising and delightful ways.- Led a team in navigating the transition from one-on-one training to group workshops- Helped support the Genius Bar team in daily tasks. Developed and implemented changes to the customer.

Achieved top sales results and customer experience feedback and modeled the behaviors expected of the highest sales performers. - Maintained expertise in all Apple products and services (in-store and online), Apple’s ecosystem, and many third-party products to present complete solutions- Supported store training as the In-Store Guest Trainer. Onboarded new.

Promoted and modeled the benefits of Apple’s ecosystem. Fostered a learning environment for our customers and team. Showed the possibilities created by Apple Technology.- Delivered workshops with strong customer participation by creating hands-on experiences.- Onboarded new employees. Built an individualized schedule for new employees to shadow and.

Providence, Rhode Island Area

Responsible for leading the installation and implementation of Smart’s new Project Management software: Podio. In charge of all aspects of implementation including setting up a CRM for new Smart sales leads. Created training materials and facilitated several intro workshops to the program. Consultant in meetings with various departments on how to set up.

Assist the Production Coordinator in basic office maintenance, researching permissions, documenting procedures, entering data in the publications schedule, calculating printer estimates, preparing transmittals, correspond with authors, artists, and designers and review cost comparisons.

Work in a team environment assisting customers in the store and on the phone identify and locate books and answer general questions about the University of Arizona Bookstores and its policies. Create purchase order documents and receive books, magazines, and select gift items. Responsible for keeping books, shelves and work area neat and organized..