Anna Gordon Email and Phone Number
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Strategic leader who is passionate about transforming the way we work. Recognized by executive leadership for diving into new spaces, quickly learning the domain, and building a circle of influence to deliver meaningful and measurable change.
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Director – Product Management And Development | Business Systems EngineeringAt&TLos Angeles, Ca, Us -
Director – Product Management & Development | Business Systems EngineeringAt&T May 2023 - PresentAtlanta, Georgia, United StatesBuilding a new function to support strategic planning for the Business Systems product responsible for delivering product roadmaps and features while, driving alignment across the functional Business Systems teams. -
Principal System Engineer - Business System Transformation ProgramAt&T Jan 2021 - May 2023Atlanta, Georgia, United StatesDevOps leader for the consumer business focused on implementation of the next generation cloud native business systems platform (BSSe) enabling the launch of AT&T’s fixed wireless product. In this role my broad cross disciplinary knowledge, process and tooling expertise drives adoption of best practices and continuous improvement for the new platform. ● Acting BSSe delivery lead for 10 months while preparing for AIA Customer Introduction and platform launch● Established quality and vendor governance capability for the BSSe platform – driving greater than 50% reduction defect resolution time and regression defect escapes● Tooling SME driving automation and adoption of best practices for development and deployment
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Principal – Quality TransformationAt&T Apr 2018 - Dec 2020El Segundo, California, United StatesThought leader responsible for delivering cross-functional initiatives to improve quality and speed to market for AT&T. Leveraged unique blend of methodology, tool and cross-functional knowledge to define and deliver holistic and sustainable results. ● Partnered with business leaders in offer space to deliver 23% improvement in DRE ● Implemented a holistic test approach with key unified partners to ensure coverage and dependency visibility● Delivered continuous improvement through collaborative vendor partnership and management including implementation of one design, release certification scrum, leadership quality reviews, and release retrospectives that resulted in a greater than 20-30% DRE improvement for unified core applications● Led effort to define and implement traceability from feature to defects across tool suite
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Principal – Business ManagementAt&T Jan 2017 - Mar 2018El Segundo, California, United StatesFacilitated the integration of DIRECTV testing organization into the Enterprise Quality Engineering team through process, tool, and vendor consolidation. ● Led successful vendor transition, including implementation of an operations model that was critical to success● Collaborated with project management and release planning to shift work intake stabilization earlier in the lifecycle to support the new T&M model ● Led tool migrations from legacy Directv platform and AT&T Application Lifecycle Management to IBM Rational solution● Implemented joint root cause analysis process increasing visibility and accountability for production defect escapes
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Metrics, Process And Communication Sr. ManagerDirectv Aug 2013 - Dec 2016El Segundo, CaManaged shared service team of three analysts supporting DIRECTV’s software quality organization of over 300 people. Provided operations analytics, metric oversight, process governance, and department communications. ● Supported key strategic initiatives by designing implementation strategies and providing project oversight.● Established a cross-functional quality framework that enabled quality measurement for every phase of the delivery lifecycle● Implemented an executive dashboard including staffing, budget and delivery KPIs -
Enterprise & Project Test ManagerDirectv Jun 2010 - Aug 2013El Segundo, CaResponsible for 12 project managers delivering planning, coordination and budget oversight for over 100 projects and 11 software releases annually. Managed weekly executive briefings and release certification communication.● Defined team charter and implemented standard operating practices, improving partner satisfaction survey results by 40% ● Acting Director leading Planning & Strategy department leading test planning, strategy and project delivery
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It ManagerDeloitte Consulting May 2008 - May 2010Costa Mesa, CaLed quality assurance for $500M custom software development project. Responsible for testing, production support, staff development, performance management, and executive project reporting. Facilitated change control, scope management, risk-assessment, resource and schedule planning, and application implementation. Responsible for three lead consultants and nine analysts.● Implemented best-in-class quality processes that improved key quality metrics by 60% over 15 months● Groomed three analysts for promotion to consultant and one consultant for promotion to senior consultant -
It Project ManagerLakeshore Learning Materials Jan 2006 - May 2008Carson, Ca -
Export Logistics SpecialistBasf 2000 - 2005Florham Park, Nj
Anna Gordon Skills
Anna Gordon Education Details
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Bachelor Of Business Administration (B.B.A.)
Frequently Asked Questions about Anna Gordon
What company does Anna Gordon work for?
Anna Gordon works for At&t
What is Anna Gordon's role at the current company?
Anna Gordon's current role is Director – Product Management and Development | Business Systems Engineering.
What is Anna Gordon's email address?
Anna Gordon's email address is ag****@****ctv.com
What schools did Anna Gordon attend?
Anna Gordon attended Centenary College.
What skills is Anna Gordon known for?
Anna Gordon has skills like Sdlc, Project Management, Management, Software Project Management, Vendor Management, Business Analysis, Program Management, Pmo, It Strategy, Pmp, Quality Assurance, Project Portfolio Management.
Who are Anna Gordon's colleagues?
Anna Gordon's colleagues are Padamati Prem Kumar, Irene Estela Banda Nuñez, Jason Culbreth, Dijana Kostelac, Winning E, Melanie Stout, Susie Lee.
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1gmail.com -
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Anna Gordon
Oak Park, Il5gmail.com, gwu.edu, junction.nl, salesforce.com, salesforce.com -
Anna Gordon
San Francisco Bay Area4facebook.com, bbc.co.uk, bbc.com, bbcworldwide.com1 (212) 7XXXXXXX
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