Alvin Anthony Amora Email & Phone Number

Davao, Philippines

• Oversee and lead the end-to-end Order to Cash process, including credit risk management, order management, invoicing and billing, accounts receivable management, dispute management, and cash application management.• Develop and implement strategies to optimize the Order to Cash cycle, ensuring efficient and accurate processing of customer orders, timely and accurate invoicing, effective cash application, and proactive management of accounts receivable.• Manage the credit risk management function, including credit assessment, credit limit determination, credit risk mitigation strategies, and monitoring of customer creditworthiness.• Coordinate with Sales, Customer Service, and Finance teams to ensure seamless order processing, accurate pricing, and timely billing to customers.• Implement and maintain effective processes for accounts receivable management, including timely collections, resolution of payment disputes, and reconciliation of customer accounts.• Drive continuous improvement initiatives to enhance the efficiency and effectiveness of the Order to Cash process, leveraging automation, technology, and best practices.• Ensure compliance with internal policies, industry regulations, and customer contractual requirements related to order management, invoicing, credit management, and cash application.• Lead a team of Order to Cash professionals, providing coaching, guidance, and development opportunities to maximize team performance and individual growth.• Analyze and report on key performance metrics, such as Days Sales Outstanding (DSO), collection efficiency, dispute resolution rates, and cash flow forecasting.• Collaborate with cross-functional teams to resolve complex customer issues, manage credit risk exposure, and optimize cash flow.• Stay updated on industry trends, emerging technologies, and best practices in Order to Cash processes, credit risk management, and accounts receivable management.

Manila, Philippines

Manila, Philippines

• Supervises a team handling on-time customer invoicing for Coca-Cola Philippines' National Key Accounts involving daily billing and settlement with delivery plants, invoice list creation and posting, detailed investigation on volume and price variances, and customer master data input and review.• Accountable to deliver process performance targets within a robust control framework, build business and process knowledge and ensure BCP process robustness.• Leads and coaches billing team to ensure focus on delivering operational excellence, improvement initiatives and project management.• Monitor and report team performance and deliver results within budget

Manila, Philippines

• Able to work effectively in a diverse, foreign, virtual and multi-cultural environments• Assists in the successful delivery of various Finance Shared Services (FSS) transition projects• Assists in developing and executing transition plans that enabled FSS to migrate Malaysia and Singapore Bottling Units' transactional financial activities without any operational disruption • Applies experience and project management skills to manage the projects successfully and deliver high-value service to the clients• Assists in the development of project plan and implementation timelines• Assists in monitoring and controlling transition process• Customer handling, escalating major transition issues (when required) to respective process managers• Leads in the preparation and publication of the various project documentation and communication tools (service agreements, service catalogue, controls register, etc.)• Demonstrates high-level knowledge on various FSS structure, processes and activities to support project management• Performs productivity benchmarking across all clients and processes – Philippines, Malaysia and Singapore• Communicate operational metrics and highlights to key stakeholders

Manila, Philippines

Coca-Cola Singapore Beverages Pte. Ltd.Coca-Cola Bottlers Malaysia Sdn. Bhd.July 2011 - July 2012Coca-Cola Bottlers Philippines, Inc.April 2010 - June 2011• Assess credit risk and establish credit limits• Provide financial order management support to Supply Chain and Sales personnel to control credit exposure, effect timely payment, and minimize risk of customer disputes• Negotiate customer disputes to resolution and documents root cause• Participate in major process projects and take an active role in cross-functional teams to assist in driving quality improvements, processes, and initiatives• Effectively secure prompt payment from customers while employing commercial sensitivity, business acumen, and good judgment.• Effective business writing and professional communication skills• Prepare reports that include the degree of risk involved in extending credit• Provides SAP technical expertise to other credit and collection analysts

Philippines

Credit and Accounts Receivable Management via AS400 and SAP CokeOne Solution• Responsible for performing all aspects of the A/R cycle, and provide general accounting support• Responsible for billing customers, applying payments to customer accounts, releasing orders from credit hold, perform credit reviews on existing and new customers. • Assisting in the collection of past due accounts, researching and resolving short/over payments, processing credit/debit memos, reconciliations and month end closing duties. • Act as a liason between internal sales departments and outside collection agencies to assist in collection of accounts

Philippines

Account Development• Responsible for achieving distribution growth targets through excellent market execution• Drives achievement of Key Performance Indicators (KPI), goals of outlet penetration, key SKU (Stock-Keeping Unit) availability, share of visible inventory, cooler execution, price compliance which will result to outlet sell through • Responsible for communicating retail story and persuasive selling into retail outlets• Manages implementation of BPPO-C (Brand, Package, Price, Outlet per Channel) strategy by ensuring outlet activation in compliance with set standards on a regular basis• Conducts regular visit to outlets to build rapport and goodwill and ensure that order generation and excellent service delivery by third partyTraining & Coaching• Works with Distributor Sales Personnel (DSP) & trains them on sale routines• Coordinates new outlets opened, placement of additional key SKUs and its order & delivery requirements with DSP and ensures outlet maintenance• Coaches DSP on selling skills and opportunities for improvementProject & Promotions Management• Manages projects & promotions execution in-line with approved guidelines, mechanics and specifications• Implements projects & promotions within agreed budget and time-frame• Identifies deviations, reports and acts upon agreed time-frames or as they occur• Accomplishes projects & promotions evaluation reportsQuality Management• Ensures all distribution procedures and sales routines relevant to own area are maintained as current• Complies to internal and external audit findings• Adheres to The Coca-Cola Quality System policies and procedures