Artem Petrov Email & Phone Number

Cyprus

Luxembourg, Luxembourg

Joompay is a European B2C startup online bank, mobile app.- Implemented multiple self-service features, including access recovery and account deletion, reducing support unit workload and user support costs as a result.- Managed the Direct Debit flow for the Buy Now Pay Later (BNPL) product, selecting a service provider and overseeing legal and development.

Zigmund.online is B2C online psychotherapy startup in CIS- Launched a price increase for the main product, resulting in a 9 p.p. increase in ARPPU without decreasing conversion to purchase.- Increased gift card sales' share in GMV from 5% to 10% alongside the price increase.- Implemented a flexible payment system for psychologists, improving retention and.

Skyeng is leading online English school in Eastern Europe, web, B2C.- Improved successful first lesson rate by 8 percentage point (p.p.) and increased other key student behavior metrics between first and second payments by 3-5 p.p., resulting in a notable increase in second payment share.- Helping to launch a subscription payment model, increasing revenue.

Managing student personal account unit, including quarterly and sprint planning, scrum artefacts and meetings. Also consolidating business requirements from multiple verticals into one product in annual and quarterly plannings based on business requests and team capacity. Consistently maintaining team capacity filling and KPI above 80%.Most impactful.

Arkhangel’sk, Russia

Full responsibility for the work, performance and reputation of the studio.In a team of 14 coworkers with 2 founders, I was performed production planning, process optimization, training colleagues, and also represented the studio at meetings with customers.I also led major projects of the company:1. Creation of a new site for the Sklifosovsky Research.

1. IT project manager:Work on the Scaled Agile Framework:— Launching IT projects on the publisher's website using scrum (product owner paired with a designer).— Assistance in the transition of the structure of the publishing house to Agile.Training from AgileLab. 2. Manager of trigger mailings:— Work with an external contractor (Mindbox).- Newsletter.

Arkhangel’sk, Russia

Managed multiple projects for launching and supporting large e-commerce stores. Highlights include:- "Ralf Ringer" online store: Developed store structure, managed technical specifications, and prototypes. Oversaw design and layout, addressing bugs and implementing SEO recommendations within two sprints. Integrated payment and delivery systems.