Marketing Intern-Patient Support Specialist
Current
Eden Prairie, Minnesota, United States
- Participated in primary market research to collect patient information about their experience and product impact for outcomes program (1000+ calls)
- Initiated and completed pilot longitudinal research (150 users) to extend understanding long-term patient outcomes. Research was used to report back to providers and inform future product development
- Analyzed and categorized customer feedback into segments to inform prioritization of next generation design solutions to their needs
- Participated in a focus group for next generation device to validate design and inform unmet customer needs