☑️Representing the company as a brand ambassador, creating and executing personal sales strategies, and building lasting relationships with customers☑️Partnering with the Coach Omni channel team to create engaging content for the brand's social media and provide images for the company’s e-comm website ☑️Administered 3 nationally broadcasted interactive shopping livestreams on coach.com☑️Leveraging social media accounts to bring in business to the store

☑️Clienteling with customers and leveraging omni-channel tools tosecure and create steady appointment sales☑️Styling guests according to their preferences and lifestyle☑️Directing the in-store leather workshop and carrying out handbagcustomization orders for top clients resulting in nearly a 70%increase in monthly customization requests. ☑️Developing and training peer associates on leather craftsmanshipskills for bespoke products

☑️Complete daily operational tasks including opening & closing procedures. ☑️Maintaining the sales floor and cash wrap up to Coach standards☑️Greeting customers and assessing their needs through in-depth interactions☑️Cross-category selling as a means to achieve sales goals and KPIs