Advanced Products Order Support Staff
New Albany, Indiana, United States
Review the open order report regularly, manage and prioritize it according to Samtec Golden Rule. Reschedule past due orders as needed.Schedule and plan the order by using Schedule Dashboard or any other equivalent tool to meet the MDD (Manufacturing Due Date) by ensuring the material, people and machine capacity availability.Look for the opportunity to batch the order to have minimum change over without compromising due date.Communicate and coordinate with night shift supervisor to ensure smooth execution according to the plan.Monitor, manage and follow through (physically locate) the orders to ensure it flows through the processes and is on track to meet the MDD. Proactively work with relevant party to address the potential issue to avoid any Past Due.Report back to Supervisor timely when foresee or there is any risk that may miss the order.Follow up with material planner or upstream process on material requirement for orders.Drive OTD improvement to achieve the target by working with relevant party to close the gap like material availability, machine downtime, insufficient lead time etc.Ensure correct reschedule code is entered together with realistic date for any order that past due and this need to be done timely. Responsible to inform appropriate departments especially the downstream process / work center of orders that deviate from schedule so that opportunities of recovery can be explored.Utilize reports to proactively manage large orders (example Daily Order Report and Pocket Report) to meet the MDD.Be the back-up Supervisor during the absence of supervisor.