Technical Account Manager
Current- Responsible for coordinating the installation and integration of technical services for clients as well as identifying and resolving potential areas of concern before they arise throughout the client's business relationship with Tyler- Maintain close communication with their clients and facilitate communication with internal business units on behalf of their clients when necessary- Work with internal and external customers on resolving infrastructure issues to ensure optimal system performance- Consult, plan, and develop recommendations specific to a client's infrastructure, including long-range requirements, maintenance guidelines, and protection implementation of infrastructure- Proposes and implements enhancements that will improve the performance and reliability of client infrastructure through development, support, and client-specific implementations