Responsible for leading and delivering complex, large-scale programs and projects through the duration of their lifecycle, including development of project delivery strategies, planning, budgeting, scheduling, resourcing and resource management, risk/issue identification, management, and resolution. - Advocate and support the policies, processes, and practices of the IT Program Management Office. - Help define and manage scope, goals, and deliverables in collaboration with senior management and stakeholders. Develop and manage project plans and associated communication materials. Identify and manage project dependencies and critical path work. - Coordinate with Procurement organization and program vendors to develop appropriate scopes of work, contract terms, and conditions that are aligned with company policies. - Review and approve vendor invoices and submit monthly accruals to ensure integrity of financial reporting. - Develop and expand internal and external business relationships. Proactively communicate with stakeholders. - Provide a governance structure for decision making, including project manager authority, escalation of decisions, and identification of other projects affected by the decision. - Provide support and guidance to new and existing Project Managers regarding PMO deliverables and methodology and ensure compliance with the same.

Working onsite at Eversource in the IT PMO Organization. In addition to responsibilities as a Senior Project Manager, this role focuses on: - Coordination between projects in the program - Mitigation of risks - Resolution of issues - Management of inter-dependencies - Compliance with methodologies and statements of work

Working onsite at Eversource in the IT PMO office.Responsible for leading cross-functional teams delivering two multi-million-dollar projects at Eversource. Managing projects through a combination of Agile and Waterfall methodologies.Responsible for monthly financial reporting and executive steering committee reporting.

Responsible for driving innovation in Connecture’s product lines. Responsible for researching product needs, tracking industry trends, interfacing with clients and prospects, defining product requirements and overseeing design activities for new product features. Works in a team environment with business analysts, technical architects, and user interface designers.Assists executive leadership in defining organizational goals and strategic plans.Actively participates in development activities including writing product requirements and specifications, and ensuring that new development matches these stated requirements. Builds and manages product development backlog.

In addition to delivering Connecture’s client solutions, responsible for managing and implementing special projects for the Client Delivery Organization at Connecture. Projects include leading the delivery of a custom solution for an enterprise client, creating a client status dashboard for use by Executive Management, customer scorecards, standardizing customer analytics, issue tracking dashboards, and driving user adoption for clients.

Manages the Connecture implementation teams, consisting of Client Delivery Managers, Project Managers, and Client Services Coordinators. Responsible for timely and successful delivery of Connecture’s Broker multi-carrier solution for Medicare, Individual Under 65, and Small Group clients.Works closely with Connecture Product Management, Technical Leads, Operations, and Quality Assurance teams on project planning and implementation for all releases.As a member of the Broker Private Exchange Leadership Team, defines goals and objectives for the BPE division of the company. Accountable to Executive leadership for success of the business division.

Responsible for all aspects of release management and project delivery, including scope definition, scope management, work / cost estimates, risk management, design and specifications, testing, issue resolution, client reporting, and client satisfaction.Managed a team of developers and business analysts that delivers new components of and enhancements to the Connecture platform of products. Additionally responsible for root cause analysis of production system defects and coordination of defect releases with enhancement releases.Coordinated development, deployment, and business stakeholder teams through the implementation of numerous production releases. Release durations ranged from one week to more than four months

Lead analyst on a new business implementation of web-based medical insurance quoting system. Documented business requirements, use cases, functional specifications, matrices, and workflow wire frames. The platform became the basis for the Insurix individual iSuite health platform.Responsible for coordinating a team of three analysts during the requirements and design phases, including distribution and review of work.Worked with development team during development phase to evaluate requirements, design solutions, and resolve issues.Performed initial quality assurance testing and supported the Insurix QA department during functional testing.Trained client and company users on the new platform.

Responsible for day-to-day management of a team of Business Analysts. Planned and scheduled tasks, reviewed analysts’ work and provided support and solutions for them.Researched and documented end user business requirements for a claim reporting application. Gathered SME feedback during prototyping phase.

Accountable for profitability goals for national accounts book of business.Set pricing levels for RFP process to meet internal profit needs.

Developed second-phase project application reports. Designed and created reports using new object-oriented reporting application as a stand-alone product.